Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Assembly
on April 13, 2025
Posted by: Brian L
Easy to assemble until getting to the side shelves. It would have been easier in the inverted position.
Response from blackstoneproducts.comBy Customer Support, May 15, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy setup
on April 13, 2025
Posted by: Mark B
Just got it easy to setup and looking forward to all the cooking
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Review
on April 13, 2025
Posted by: Stefanie N
We really like the product but it has stopped working and we cannot get the griddle to light.
Response from blackstoneproducts.comBy Customer Support, May 21, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Food
on April 13, 2025
Posted by: Ashley V
We love our black stone! Love waking up on a Sunday to make food for brunch!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone griddle
on April 13, 2025
Posted by: Teresa N
After a lifetime of charcoal grills, I took the leap to Blackstone. It doesn’t get any better! Breakfast, lunch, or dinner, you name it and I’ll cook it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great is to use
on April 13, 2025
Posted by: David and rena G
Was easy to set up. Would not start at first found
Ignite was not line up. Fix it
Ignite was not line up. Fix it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great griddle
on April 12, 2025
Posted by: Tim C
Looking forward to family get together and good food
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best grill I have ever had.
on April 12, 2025
Posted by: Jason W
By far this new grill has exceeded my expectations. Heats evenly and the ability to cook multiple items in the large cook area is game changing..
Written by a customer while visiting blackstoneproducts.com