For whatever reason in order to light the grill I have to remove the griddle surface and use a hand held lighter to light the grill. It clicks and there is a tiny repetitive spark but it will not light the grill. Kind of frustrating but not worth the trouble of returning.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 15, 2025
Thank you for leaving us a review. We are sorry to hear that! One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply.
Just got my new Blackstone for Christmas and love it. Easy to put together and get started. Love the quality and twin tables give we plenty of space to work with.