Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,268 Reviews)
Rating breakdown 3,268 reviews
5 Stars
2,402
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
New user review
on February 8, 2025
Posted by: Matthew C
The only problem was one of the threads for a handle was stripped inside, so we were unable to use the orange accents for the grill handle. Which was only disappointing because we like the look!
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for leaving us a review! We are sorry to hear that your handle arrived stripped. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Have not used it yet
on February 8, 2025
Posted by: Patrick D
I used a friend of mines and I loved it. Can't wait to try my out
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Black stone review
on February 8, 2025
Posted by: Robert P
No serial number on product
Ignitor does not work
Ignitor does not work
Response from blackstoneproducts.comBy Customer Support, March 25, 2025
Thank you for leaving us a review! We are sorry to hear that your ignitor is not working. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good good good
on February 7, 2025
Posted by: Joshua B
Great product! Amazing quality! Love the versatility!
Response from blackstoneproducts.comBy Customer Support, March 21, 2025
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on February 5, 2025
Posted by: Grayce C
Got this for our small family and we love it already
Response from blackstoneproducts.comBy Customer Support, February 6, 2025
Thank you for the review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Not used the unit yet
on February 5, 2025
Posted by: Walkace H
I’ve assembled the unit but have not even used it yet
Response from blackstoneproducts.comBy Customer Support, February 5, 2025
Thank you for the review!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on February 3, 2025
Posted by: Jason B
Works great, making awsone food
Response from blackstoneproducts.comBy Customer Support, February 4, 2025
Thank you for the review! We are glad to hear you enjoy griddling.
If you have any questions, please reach out to us!
Happy Griddling!
If you have any questions, please reach out to us!
Happy Griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Whoohoo!!!
on February 3, 2025
Posted by: William S
Finally!!! Seasoning it now and can’t wait to use it!
Response from blackstoneproducts.comBy Customer Support, February 5, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com