Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
2
Having problems
on May 13, 2025
Posted by: Tracey S
Won this griddle at a nonprofit fundraiser. Used it twice and now we can’t get it to work. The igniter is working but it isn’t lighting. We’ve tried 3 working propane tanks. Also, the left knob is askew and we can’t fix it.
Response from blackstoneproducts.comBy Customer Support, August 4, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Anniversary gift
on May 13, 2025
Posted by: Frankie A
My wife got this for me for our anniversary. I live it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on May 13, 2025
Posted by: Jennifer B
Very easy to assemble. I was a little apprehensive about seasoning the cooktop. But after watching the video it was no problem. Used Mother’s Day and the burgers came out perfect and it worked like a dream. Pretty easy cleanup as wrll
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good so far!
on May 13, 2025
Posted by: Daniel P
Only hunting girl for a few days but so far so good we made a few tasty recipes on it. I like it. The wife likes it and the kids like it.
Response from blackstoneproducts.comBy Customer Support, August 14, 2025
Thanks for the review! We hope you enjoy your first cook. Let us know if you have any questions! support@blackstoneproducts.com
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28” Blackstone w/ hood
on May 12, 2025
Posted by: Brian H
All around excellent product!
My only complaint would be the confusion with the M6*12 (4 pcs) screws during assembly.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28 with a hood
on May 12, 2025
Posted by: James P
So far so great! Love that we switched to a flat top. Like the 90s haircut it’s the best. Flat top rules
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good Value
on May 12, 2025
Posted by: Dennis B
The Blackstone grills are very good value, but they do have some shortcomings. he 2287 does have some significant hotspots the cart or base is just flimsy.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Super easy
on May 12, 2025
Posted by: Rob H
It’s super easy to look like a professional chef with this griddle.
Written by a customer while visiting blackstoneproducts.com