Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,268 Reviews)
Rating breakdown 3,268 reviews
5 Stars
2,402
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
1
Blackstone 28" model 2287
on April 11, 2025
Posted by: Rose P
Lacking attention to detail when making this product, griddle top is wobbly,one of the screw at the upper right where you attach the right side shelf is stuck.
Response from blackstoneproducts.comBy Customer Support, April 23, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
So far so good
on April 10, 2025
Posted by: Jacobs C
Performing up to my expectations and would recommend
Response from blackstoneproducts.comBy Customer Support, May 7, 2025
Thank you for the review! We hope you are still loving it, and that you have had some fun meals with it! Please let us know if you need anything in the future and happy griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Broken parts
on April 9, 2025
Posted by: Luann K
When we tried to put the grill together there are 3 sheared off rivets on the body piece that need replaced before we can finish assembling the grill.
Response from blackstoneproducts.comBy Customer Support, April 16, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome now get grilling
on April 8, 2025
Posted by: Bill M
We love the Blackstone, we use it 4-5 times a week. My own not regret is we didn’t buy it sooner
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on April 7, 2025
Posted by: Gabe S
Great grill works better than described!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First Timer
on April 6, 2025
Posted by: Ryan B
Amazing product! Very fun and easy to use! Very versatile.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
28 inch with hood
on April 6, 2025
Posted by: Mason S
Easy to put together but definitely need a screwdriver and wrench to hold the nuts. Excited to cook!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excited to start using!
on April 6, 2025
Posted by: Alex F
Easy to put together, a couple defective nuts came with assembly but had some as back up laying around. Looks great and excited to use!
Written by a customer while visiting blackstoneproducts.com