Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(3,413 Reviews)
Open Ratings Snapshot
Rating breakdown 3,413 reviews
5 Stars
2,514
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product. 
(
36 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5 out of 5
5
New
on August 16, 2026
Posted by: Brian S
Excited to use this blackstone. We had a small cuisinart that worked well for us, but this is a large step above.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
28” Griddle Registration
on August 16, 2026
Posted by: Glenn S
28” Griddle Registration
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
New to the Griddle Game
on August 15, 2026
Posted by: Haley L
We have friends and family that have them and they all RAVE about them.
I have no words to express my excitement of finally joining the crew!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Good size
on August 15, 2026
Posted by: Eric T
Haven’t used it yet. The stand for it is pretty shaky, we will see how it holds up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
So far great
on August 14, 2026
Posted by: Gasper R
Easy to assemble even with many little parts. Excited to fire it up!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
White stain
on August 14, 2026
Posted by: Mark I
Brand new out of the wrappers the hood has white stains on the inside and outside and will not wipe off. I don't care about the inside but the outside is a bummer. I am disabled and cannot take it back so it's really a major bummer for me I could have purchased a cheaper brand but I didn't. Is there anyway to have some blacstone tools sent instead of asking for a replacement?
Response from blackstoneproducts.comBy Blackstone Customer Support, August 17, 2026
​Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.​
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
New addition
on August 13, 2026
Posted by: Hector M
New addition to my arsenal of grills need something for a nice chat and I have it now
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Blackstone 28
on August 13, 2026
Posted by: Lane R
Just seasoned and ready for cooking
Written by a customer while visiting blackstoneproducts.com
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