Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(2,587 Reviews)
Open Ratings Snapshot
Rating breakdown 2,587 reviews
5 Stars
1,862
4 Stars
507
3 Stars
145
2 Stars
36
1 Star
37
83%of customers recommend this product. 
(
34 out of 41
)
Best Buy Privacy Policy
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5 out of 5
5
28" griddle with hood and 2 shelves
on April 24, 2025
Posted by: Zack H
Looks amazing! Very easy to put together, everything lines up perfectly, very heavy!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3 out of 5
3
28” with cover
on April 24, 2025
Posted by: Dave G
Nice unit cheep screws for end tables heads strip easy.
Response from blackstoneproducts.comBy Customer SupportNovember 17, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Saves time
on April 24, 2025
Posted by: Damon T
I usually cook breakfast in 1 hour now with my blackstone it takes 15-20 minutes! I love it ! And no smell !!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Nice unit.
on April 24, 2025
Posted by: Kevin O
However why do you have a 28in cover that doesn't fit the unit?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Great!
on April 24, 2025
Posted by: Matthew F
Easy to build!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2 out of 5
2
Looks great but few issues
on April 25, 2025
Posted by: Shelley M
Just put it together, few bumps along the way - broken control knob and missing screws but looking forward to using it.
Response from blackstoneproducts.comBy Customer SupportMay 23, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
2nd one
on April 25, 2025
Posted by: Drew R
This is my second blackstone my first one still works but i needed one for my shop at work would gladly buy more
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Loving It
on April 25, 2025
Posted by: Brad L
Have wanted a quality grill an finally have one now!
Written by a customer while visiting blackstoneproducts.com
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