Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,663
4 Stars
446
3 Stars
133
2 Stars
34
1 Star
33
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Great cooking griddle, orange indication on the burner knob was missing though
on June 18, 2024
Posted by: John W
I’ve enjoyed this blackstone and it’s great for good, fast and easy cooking. One knob was missing the orange indicator piece on the burner knob.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Damaged leg and wheel after moving it
on June 16, 2025
Posted by: Simon T
Moving on a concrete flat surface one leg by the wheel split open under the units weight collapsing the wheel. Oil and debris spilled and the tank fell off. The whole unit would have tipped over if I had not caught it. This is definitely a design flaw. With wheels the unit is designed to be moved around. It is a heavy unit so need to be very strong around the wheel leg area.
Response from blackstoneproducts.comBy Customer Support, August 21, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Posted by: Kel - TN
from Tennessee
Gender:Female
Verified Purchase:Yes
Love it! Took awhile to season and it is totally different than Grilling but getting used to it and absolutely love it! Great addition to my backyard kitchen!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Wobbly
on April 9, 2024
Posted by: Kyle
It’s nice, but poor quality. It very wobbly, you can almost knock it over cleaning it. Leans with a full tank
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Product
on May 2, 2024
Posted by: James P
Easy to put together with a friend and cooks like a champ!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Grilling done easy
on May 2, 2024
Posted by: Fernando L
From easy to build, to easy to clean, this is the best grill/griddle I've ever owned
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Purchase
on May 4, 2024
Posted by: Shane S
I have only had the griddle for few hours. It's all together pretty sturdy. I'm about to start to season it for first time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on May 25, 2024
Posted by: Crystal B
I’ve been wanting one for a long time, I’m not a fan of cooking inside and this gem made my day!!!
Written by a customer while visiting blackstoneproducts.com