Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,885 Reviews)
Rating breakdown 2,885 reviews
5 Stars
2,099
4 Stars
549
3 Stars
158
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Best Gift Ever
on March 28, 2025
Posted by: John V
Easy to put together. Sturdy. Love it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome Grill
on March 29, 2025
Posted by: Bill L
I had a smaller Blackstone and love it. There is much i won't cook on it. I wanted to get a bigger one so I got the 28 inch with hood. This thing is a beast. Blackstone are so well made. Easy to clean and are the best for grilling. Time to season this and get the party started.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
28” griddle
on March 29, 2025
Posted by: James S
I was hoping the build quality was going to be better than it is. It is quit wobbly from side to side. All the hardware is assembled correctly and tightened appropriately.
Response from blackstoneproducts.comBy Customer Support, June 13, 2025
Thank you for leaving a review. We apologize for the wait in getting back to you and appreciate your patience. We are sorry to hear that your griddle is wobbly. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
We love our Blackstone
on March 29, 2025
Posted by: Zachary W
The product is great. Works well. My only issue was blemishes out of the box. There was no damage at all but slight blemisheson the cover I found while assembling. I also adhesive stuck to the cooking surface from the sticker they place on it. That was tough to get off. Otherwise we use it almost daily and love the way the food comes out on it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best grill ever!
on March 29, 2025
Posted by: John C
Easy set up. Took a couple hours to season but well worth the wait. Love it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great size for my family
on March 29, 2025
Posted by: Rachel B
Works great, did come with some scratches on hood handle so I wish quality control was better on damage to parts. Functionally doesn’t affect my cooking so overall 4 stars
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First Blackstone
on March 30, 2025
Posted by: Harry K
Got the product everything fit perfectly when assembled. From what I see so far very well built .
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Very high quality griddle
on March 30, 2025
Posted by: Justin P
Easy to assemble. Definitely built from quality materials.
Written by a customer while visiting blackstoneproducts.com