Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,270 Reviews)
Rating breakdown 3,270 reviews
5 Stars
2,404
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
New to Blackstone
on May 25, 2025
Posted by: Angela S
So far so good. Seasoned the griddle and cooked onions & zucchini.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28” Griddle for the Win!
on May 25, 2025
Posted by: Sean H
Perfect fit alongside my our traditional gas grille. Great look to our pool patio; Cooks excellent!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
The best!
on May 25, 2025
Posted by: Stephanie C
We’ve used other griddle brands and they never are as good as the Blackstone! We will never use another brand!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Outdoor cooking
on May 25, 2025
Posted by: Cliff S
Lives up to everything friends told me about these.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time grilling !!!
on May 25, 2025
Posted by: Diane T
Love this Blackstone griddle - made hamburgers - first w - wonderful results !!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good product missing parts
on May 24, 2025
Posted by: Tyler B
Missing one of the pre installed shear pins and cotter pins in the legs. Luckily has another one for mounting the propane tank hook but now I can’t mount the hook since I had to use that one for the leg.
Response from blackstoneproducts.comBy Customer Support, September 2, 2025
Thank you for this review! We apologize for this situation. We found an email from you and we have emailed you back with some steps for moving forward. This is definitely something we can help with. Please email us back at your earliest convenience.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Nice flat top
on May 24, 2025
Posted by: Jesse L
Nice little flap top. Makes the best smash burgers
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
How do you not thread a screw?
on May 24, 2025
Posted by: Matthew M
One of my six utensil hooks did not have threads on it.
Response from blackstoneproducts.comBy Customer Support, September 4, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com