Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,587 Reviews)
Rating breakdown 2,587 reviews
5 Stars
1,862
4 Stars
507
3 Stars
145
2 Stars
36
1 Star
37
83%of customers recommend this product.
(
34 out of
41)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Blackened earth
on March 21, 2025
Posted by: Anonymous
Getting the Blackstone set up and seasoning the griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ease of assembly
on March 21, 2025
Posted by: Aubron A
I just purchased my first Blackstone and it was very simple to assemble. After I read where a lot of people had issues with assembly I was discouraged, but it was a piece of cake. Took a little longer than 30 minutes but still not bad. Can’t wait to fire this up in the morning for some pancakes and bacon for the family. Also I really like the full hood model as well! A very slick looking grille!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Wayde
on March 22, 2025
Posted by: Terrance W
Great grill for cooking on. Use more than the BBQ and easy clean up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait to start
on March 22, 2025
Posted by: Chase G
Been wanting one and used to building them so it was quick and easy but can’t wait to light this sucker up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great grill!
on March 22, 2025
Posted by: Brandon T
Love the grill, was a little disappointed about missing parts and screws. Hoping what I have holds up but so far a good grill. Leaving A three start for to missing parts.
Response from blackstoneproducts.comBy Customer Support, April 4, 2025
Thank you for leaving us a review! We are sorry to hear that you are missing parts. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on March 22, 2025
Posted by: John D
They make you review for your warranty 🤷🏻♂️
Excited to get started though.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Review
on March 22, 2025
Posted by: Daniel V
2 minor issues I ran into were
1.the legs with the wheels did not want to stay straight. Had to use the support shelve to hold in place.
2. When putting the shelves on i noticed the 2 screws below the 2nd set Ii installed were loose.
1.the legs with the wheels did not want to stay straight. Had to use the support shelve to hold in place.
2. When putting the shelves on i noticed the 2 screws below the 2nd set Ii installed were loose.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
It’s good
on March 23, 2025
Posted by: Walter V
Easy assembly
Response from blackstoneproducts.comBy Customer Support, April 11, 2025
Thank you for the review! We hope that you'll be able to have some tasty meals with your unit. We're happy to hear that the assembly process was easy! Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com