Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Italian Hash
on June 17, 2025
Posted by: Joseph B
Love the grill. Cooked fast and even. Plenty of room on the flattop to cook large amounts of food!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Easy to install
on June 17, 2025
Posted by: Michel M
Easy to install
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
The best
on June 17, 2025
Posted by: Stephen N
Blackstones are awesome and I couldn’t wait to get one
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Battle of Blackstone
on June 17, 2025
Posted by: James F
Difficult to assemble given the small, awkward, and often minimally visible places and spaces for nut and bolt connections and also after assembly was difficult to find model number unless you stand on your head.
Response from blackstoneproducts.comBy Customer Support, August 18, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on June 17, 2025
Posted by: Kelly M
Cqnt find anything to complain about except maybe the upkeep. Which is expected for a great product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great instructions
on June 16, 2025
Posted by: Richard W
The set up of this unit was made really easy with the instructions
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Damaged leg and wheel after moving it
on June 16, 2025
Posted by: Simon T
Moving on a concrete flat surface one leg by the wheel split open under the units weight collapsing the wheel. Oil and debris spilled and the tank fell off. The whole unit would have tipped over if I had not caught it. This is definitely a design flaw. With wheels the unit is designed to be moved around. It is a heavy unit so need to be very strong around the wheel leg area.
Response from blackstoneproducts.comBy Customer Support, August 21, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Father’s Day
on June 16, 2025
Posted by: Rob H
Awesome gift from the Kiddies. Love my Blackstone!
Written by a customer while visiting blackstoneproducts.com