Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(1,659 Reviews)
Rating breakdown 1,659 reviews
5 Stars
1,169
4 Stars
335
3 Stars
100
2 Stars
27
1 Star
28
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Holes for screw misaligned
on March 21, 2025
Posted by: Mark A
I love the grill! But… there is one screw where the holes will not line up regardless of what I do.
Response from blackstoneproducts.comBy Customer Support, April 2, 2025
Thank you for leaving us a review! We are sorry to hear that those pieces are not lining up properly for you!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on March 21, 2025
Posted by: Ryan A
Put it together in about 1/2 hour. Pretty straightforward. Seasoning was not a problem. Pretty good griddle so far.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackened earth
on March 21, 2025
Posted by: Anonymous
Getting the Blackstone set up and seasoning the griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ease of assembly
on March 21, 2025
Posted by: Aubron A
I just purchased my first Blackstone and it was very simple to assemble. After I read where a lot of people had issues with assembly I was discouraged, but it was a piece of cake. Took a little longer than 30 minutes but still not bad. Can’t wait to fire this up in the morning for some pancakes and bacon for the family. Also I really like the full hood model as well! A very slick looking grille!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Wayde
on March 22, 2025
Posted by: Terrance W
Great grill for cooking on. Use more than the BBQ and easy clean up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Can’t wait to start
on March 22, 2025
Posted by: Chase G
Been wanting one and used to building them so it was quick and easy but can’t wait to light this sucker up
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great grill!
on March 22, 2025
Posted by: Brandon T
Love the grill, was a little disappointed about missing parts and screws. Hoping what I have holds up but so far a good grill. Leaving A three start for to missing parts.
Response from blackstoneproducts.comBy Customer Support, April 4, 2025
Thank you for leaving us a review! We are sorry to hear that you are missing parts. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on March 22, 2025
Posted by: John D
They make you review for your warranty 🤷🏻♂️
Excited to get started though.
Written by a customer while visiting blackstoneproducts.com