Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(1,664 Reviews)
Rating breakdown 1,664 reviews
5 Stars
1,173
4 Stars
336
3 Stars
100
2 Stars
27
1 Star
28
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Easy Setup!
on January 18, 2025
Posted by: Ryan G
Setup was easy, very well detailed instructions. Can't wait to use it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
love the grill
on January 19, 2025
Posted by: Joseph M
i would definitely give this 5 stars but i bought it without being told it didnt have collapsable shelves. wish there was someway to purchase a bracket to fix that
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
28 inch Grill Not Stable
on January 21, 2025
Posted by: Chris M
This grill is not very stable from side to side and will have to take it back after putting it together
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 3, 2025
Thank you for this review! We apologize for this situation. We see you have already worked with an agent to get this resolved. If you need any further assistance, please reach back out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Brand new
on January 23, 2025
Posted by: Josiah W
I just finished setting it up, I haven’t used it yet.
Response from blackstoneproducts.comBy Customer Support, January 24, 2025
Thank you for the review!
If you have any questions regarding seasoning or storage, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions regarding seasoning or storage, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome Griddle
on January 25, 2025
Posted by: Allan R
Love it. Who says size matters? 28” is more than enough!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Works very well
on January 26, 2025
Posted by: Henry K
We have a couple black stones now and use them all the time whether it’s camping or making food at home
Response from blackstoneproducts.comBy Customer Support, February 21, 2025
Thank you for the review! We are glad to hear that it is working great. If you have any feedback on how we can get that extra star next time, please let us know!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Just put it together
on January 26, 2025
Posted by: Andrew W
Most parts r cheaply made, except the actual grill top. Only 1 handle came for my grill lid. Not a big deal but definitely annoying. So far very nice looking machine.
Response from blackstoneproducts.comBy Customer Support, January 27, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Makes Cooking Fun!
on January 27, 2025
Posted by: Kaylee D
Love my blackstone so far. So many ways to use it!
Response from blackstoneproducts.comBy Customer Support, January 28, 2025
Thank you for the review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com