Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(1,664 Reviews)
Rating breakdown 1,664 reviews
5 Stars
1,173
4 Stars
336
3 Stars
100
2 Stars
27
1 Star
28
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
New purchase
on January 12, 2025
Posted by: Joe V
Haven’t used yet but assembly was easy and liked all hardware was easy to recognize and packaged in sections
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product.
on January 12, 2025
Posted by: Joe K
Used our blackstone for the first time and fell in love with it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great but won’t start using the igniter button.
on January 15, 2025
Posted by: Morgan A
For whatever reason in order to light the grill I have to remove the griddle surface and use a hand held lighter to light the grill. It clicks and there is a tiny repetitive spark but it will not light the grill. Kind of frustrating but not worth the trouble of returning.
Response from blackstoneproducts.comBy Customer Support, Customer Support, January 15, 2025
Thank you for leaving us a review. We are sorry to hear that! One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply.
We look forward to your reply.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great so far but why no cover?
on January 15, 2025
Posted by: Ryan L
Easy install no complaints other than why not include a cover?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love how easy it was to put together
on January 16, 2025
Posted by: Michael B
Easy to put together haven’t used yet but I have used one before they are nice
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome!!
on January 17, 2025
Posted by: Justin S
This is amazing I love it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New to Blackstone
on January 18, 2025
Posted by: John K
Directions for assembly were a little confusing. Once figured out they were not clear, the process was easy.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New flat top
on January 18, 2025
Posted by: Robert C
Just put it together. Not difficult. Will now season it and try it out.
Written by a customer while visiting blackstoneproducts.com