Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,880 Reviews)
Rating breakdown 2,880 reviews
5 Stars
2,095
4 Stars
548
3 Stars
158
2 Stars
38
1 Star
41
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Love this!
on December 15, 2024
Posted by: Andy B
I already cooked 3 meals on it since setting it up yesterday. Setup was easy and cooking is amazing. I'd recommend it to anyone!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Blackstone
on December 15, 2024
Posted by: Melissa N
It comes with a one year manufacturer warranty so why do I need to purchase a one year warranty ?
Response from blackstoneproducts.comBy Customer Support, February 6, 2025
Thank you for leaving a review! We're sorry to see the 1-star rating. We're sorry for any confusion, we offer a 1-year free manufacturer warranty from the date of purchase when you register your unit on our website.
https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
Any warranty purchased from retailers or from our site is an extended warranty on top of our free one. We hope this helps!
https://4688310.extforms.netsuite.com/app/site/crm/externalcasepage.nl/compid.4688310/.f?formid=6&h=AAFdikaI4gmUtJWnoig29NakDWmJpfIp9uTOQH9PKwoNpskewRc&redirect_count=1&did_javascript_redirect=T
Any warranty purchased from retailers or from our site is an extended warranty on top of our free one. We hope this helps!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New blackstone
on December 16, 2024
Posted by: Allison R
Just set up my new blackstone. So excited for all the recipes
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New blackstone
on December 17, 2024
Posted by: Maxx C
Given to me as a wedding present. Family knew I’ve wanted one for years. Can’t wait to season the girl and get to it this weekend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
LOVE IT!!!
on December 17, 2024
Posted by: Dustin K
Exactly what I was looking for. Easy to put together and use. The dual burner and hood make this the perfect griddle! I use it for everything!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ziva
on December 17, 2024
Posted by: K B
Ziva is a Christmas gift from my grandson.
I have not used Ziva yet. My friends who have a Blackstone are telling me it is a gift that keeps on GIVING! So I am ready to start making my great food all at once!
Merry Christmas,
K
I have not used Ziva yet. My friends who have a Blackstone are telling me it is a gift that keeps on GIVING! So I am ready to start making my great food all at once!
Merry Christmas,
K
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Great griddle except the griddle is chipping away
on December 18, 2024
Posted by: Keifer N
I bought this in September and it’s a great size. We have been so careful to treat the griddle and take good care of it but now the cast iron is literally chipping away. I don’t understand this because I’ve been using cast iron skillets that are over 40 years old so how in the world this is happening is beyond me.
Response from blackstoneproducts.comBy Customer Support, February 6, 2025
Thank you for leaving us a review! We are sorry to hear that your top is peeling. There are some reasons and resolutions for this. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Review
on December 18, 2024
Posted by: James H
So far I have only put the grease on the cooking surface. But this puppy gets hot.
Written by a customer while visiting blackstoneproducts.com