Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(1,665 Reviews)
Rating breakdown 1,665 reviews
5 Stars
1,174
4 Stars
336
3 Stars
100
2 Stars
27
1 Star
28
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
So far so good
on December 28, 2024
Posted by: Brittany B
This was really easy to put together. Can't wait to start cooking on it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Enjoying using my black stone!
on December 28, 2024
Posted by: Matt A
We love using our blackstone. So many new options for cooking and sharing family time.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New purchase
on December 28, 2024
Posted by: Jim D
First Blackstone, simple assembly
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
28 inch
on December 28, 2024
Posted by: Andrew M
Grill doesn't heat as evenly as described but does heat up quickly.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 20, 2025
Thank you for your feedback. We are sorry to hear it isn't quite meeting your expectations but an agent has reached out to see if there is some underlying issue with the heat distribution.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Difficult to assemble
on December 28, 2024
Posted by: Eli R
One of the side shelves were not aligned properly and was very difficult to install. One side was perfect while the other was troublesome.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 19, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, an agent has reached out to see if you needed any clarification or help.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Ziva
on December 29, 2024
Posted by: K B
This request for my review of the Blackstone show a free 30 piece accessories. I have not received that and it would be very nice to have that kit sent to me so I could rate using true Blackstone accessories on my Blackstone grill. 2025 will be a great and fun year with my Blackstone. Of course friends will be lining up to come over to experience all the great food it will have being cooked on Ziva.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on December 29, 2024
Posted by: Garske L
Looks good, just put it together have to clean, and season before using it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Use
on December 29, 2024
Posted by: Jeff B
Much easier to use and clean than a conventional propane grill
Written by a customer while visiting blackstoneproducts.com