Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,413 Reviews)
Rating breakdown 3,413 reviews
5 Stars
2,514
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Good product
on August 24, 2026
Posted by: Jose D
Awesome grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Brand new
on August 24, 2026
Posted by: Deborah K
Just seasoning our new griddle
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
First time using
on August 24, 2026
Posted by: Amanda C
Made smash burgers our first time using the grill and my husband said it was the best burgers I had made in a long time
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
28” Griddle with hood
on August 23, 2026
Posted by: Jaelyn M
so far so good assembly was easy haven’t used it yet.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Brett’s GuRill
on August 23, 2026
Posted by: Brett C
Sweet!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product! Easy to assemble. Cooks perfect!
on August 23, 2026
Posted by: Patrick H
Great product! Easy to assemble. Cooks perfect!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on August 23, 2026
Posted by: Grant L
Works well and easy to put together. Heavy duty parts.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
One of the knobs doesn’t fit correctly.
on August 23, 2026
Posted by: Joseph S
Inside of the right side knob seems stripped. Doesn’t fit flush and it is so loose that it slides off. The griddle works great. Super easy to use and keep clean if you follow the directions. Had to adjust the igniter too. They were pinched too close and the gas wouldn’t catch the spark until it built up and would release a lot of flame. Gently increased the gap and now it works properly. Feels like for the price those basic things should work out of the box. Maybe I got one that was made after a three day weekend. 😂
Response from blackstoneproducts.comBy Blackstone Support, August 25, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com