Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,268 Reviews)
Rating breakdown 3,268 reviews
5 Stars
2,402
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Love it
on June 17, 2025
Posted by: Kelly M
Cqnt find anything to complain about except maybe the upkeep. Which is expected for a great product
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great instructions
on June 16, 2025
Posted by: Richard W
The set up of this unit was made really easy with the instructions
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Damaged leg and wheel after moving it
on June 16, 2025
Posted by: Simon T
Moving on a concrete flat surface one leg by the wheel split open under the units weight collapsing the wheel. Oil and debris spilled and the tank fell off. The whole unit would have tipped over if I had not caught it. This is definitely a design flaw. With wheels the unit is designed to be moved around. It is a heavy unit so need to be very strong around the wheel leg area.
Response from blackstoneproducts.comBy Customer Support, August 21, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Father’s Day
on June 16, 2025
Posted by: Rob H
Awesome gift from the Kiddies. Love my Blackstone!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Perfect Summer Addition
on June 16, 2025
Posted by: Nicholas C
This is an amazing piece of cooking equipment and extremely easy to assemble...
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Griddle
on June 16, 2025
Posted by: Alexander B
Set up was straight forward. Excited to get it seasoned and cook on it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Griddle
on June 15, 2025
Posted by: Brian R
This griddle is amazing. There is nothing you can’t cook on it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Not cheap
on June 15, 2025
Posted by: Maria S
Very nice product. We had a cheaper version and you can tell why we paid what we paid
Written by a customer while visiting blackstoneproducts.com