Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,162 Reviews)
Rating breakdown 2,162 reviews
5 Stars
1,549
4 Stars
417
3 Stars
131
2 Stars
33
1 Star
32
84%of customers recommend this product.
(
31 out of
37)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Mediocre Quality
on October 27, 2024
Posted by: Gregory B
The griddle works fine but it is not made very sturdy or seemingly to last more than a couple years. Time will tell.
I had to use a hammer to bend the metal on the bottom shelf just to get the "easy" thumb screws lined up to thread. One of the bolts you have to loosen to get the side shelfs installed was messed up and I could not budge it even with high end screw drivers. In fear of snapping it off I just installed without that screw being used... We will see.
Response from blackstoneproducts.comBy Customer Support, January 22, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Second one
on October 27, 2024
Posted by: Lawrence Z
Bought a 36" 1st generation Blackstone a long time ago. Now that we're empty testers and doing a little more travellings, we decided to downsize a little bit. This, with a little work, will be mounted in the bed of our truck for tailgating and camping and will be well enjoyed
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Retired my old grill
on October 27, 2024
Posted by: Andrew B
Cooked for first time on my new Blackstone grill this week. Cooked a dinner and a breakfast. Both fantastic! Still learning the Blackstone but will not miss my old gas grill.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Help
on October 28, 2024
Posted by: Cynthia S
I won the Blackstone so I don’t know the serial number on the box! I got it already built
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28 in with hood
on October 29, 2024
Posted by: Monica Z
Excellent griddle! So glad I finally made this purchase!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great Blackstone
on October 29, 2024
Posted by: Brodie H
Great Blackstone 28
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing Griddle
on October 30, 2024
Posted by: Percy C
My new favorite toy. If you enjoy cooking, get one ASAP
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
First Impressi9n
on October 30, 2024
Posted by: Shiana B
Was super excited to receive the blackstone. Came predamaged sadly. So far she is working amazing!
Written by a customer while visiting blackstoneproducts.com