Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,413 Reviews)
Rating breakdown 3,413 reviews
5 Stars
2,514
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Excited for this griddle
on August 30, 2026
Posted by: Billy B
Just got it put together. It’s much easier than the Treager.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Ok
on August 30, 2026
Posted by: James J
Ok
Response from blackstoneproducts.comBy Blackstone Customer Support, August 31, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Even Heat!
on August 29, 2026
Posted by: Tyler M
Griddle heats evenly across making a perfect cooking platform for many things at once!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
New to Blackstone
on August 29, 2026
Posted by: Kendra R
So far it has been okay. However it looks like the griddle coating is peeling.
Response from blackstoneproducts.comBy Blackstone Support, September 1, 2026
Thank you for your review. We’re sorry to hear about your experience. A member of our support team has contacted you via email to help resolve this issue. We look forward to your response.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
None
on August 29, 2026
Posted by: Alan D
Just used it today for first time need to get use to it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just Got It, Excuted to Use It
on August 29, 2026
Posted by: Alec S
Just assembled mine. Very easy to assemble and looking forward to using it. Looks to be very well built.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on August 28, 2026
Posted by: Heather L
2nd one we have owned and love the lid on the new one!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best cooking experience ever
on August 28, 2026
Posted by: Jami P
Love the quality and flexibility of my Blackstone. I’m a customer for life!
Written by a customer while visiting blackstoneproducts.com