Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,267 Reviews)
Rating breakdown 3,267 reviews
5 Stars
2,401
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Black stone
on July 30, 2025
Posted by: Michael K
Grill works okay. However, product is junky construction and difficult to assemble.
Response from blackstoneproducts.comBy Customer Support, September 17, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Amazing!
on July 30, 2025
Posted by: Christopher H
I had the 22" Adventure and upgraded to this and am loving it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Excellent
on July 29, 2025
Posted by: Rylee L
We love our blackstone, easy to cook on and has a variety of many meals to make!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy to use, easy to clean
on July 29, 2025
Posted by: Manuel G
I’ve made the switch from my propane grill to the griddle. It’s a learning process but I’m getting the hang of it. I love that it’s easy to clean and put away. Also love that I can cook burgers and the fat doesn’t drip into the flame and catch on fire like my propane grill. Happy with my purchase.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Good grill, fasteners had bad threads
on July 29, 2025
Posted by: Jacob T
Threads made putting together grill much harder than it should have been. Please work on quality control of fasteners and manufacturing legs straight so they don’t get bent.
Response from blackstoneproducts.comBy Customer Support, September 18, 2025
Thank you for leaving us a review! We are sorry to hear about your experience putting your unit together with the legs not sitting straight. One of our support agents has reached out to you via email so we can get this resolved for you. We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Hard to prep for use
on July 29, 2025
Posted by: Meredith M
The grill has hot spots that are very hard to season
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First grill
on July 28, 2025
Posted by: Evan C
First grill and couldn’t have been easier to set up!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love Short Order Cooking for the Family
on July 28, 2025
Posted by: David A
Love how the Blackstone has turned me into a short order cook like my grandpa when he owned a locally famous diner! :)
Written by a customer while visiting blackstoneproducts.com