Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6 out of 5
4.6
(2,430 Reviews)
Open Ratings Snapshot
Rating breakdown 2,430 reviews
5 Stars
1,750
4 Stars
472
3 Stars
137
2 Stars
36
1 Star
35
82%of customers recommend this product. 
(
33 out of 40
)
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Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
1 out of 5
1
Make Blackstone do customer service
on July 12, 2024
Posted by: Al
Verified Purchase:Yes
Pathetic customer service. Griddle is ok, but Blackstone blows you off after purchase
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Cooking
on July 13, 2024
Posted by: Laura C
Love cooking on my new bs!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Best gift I’ve gotten!
on July 13, 2024
Posted by: Oliver L
Only used once so far but already know I’m going to love it
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Blackstone
on July 13, 2024
Posted by: Carlos S
I love it. Small but big enough to get the job done
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
So far so good
on July 13, 2024
Posted by: Scott M
We have used it a few times so far, and it’s pretty easy to cook on. It does take some getting use to dial the heat setting that you want for cooking.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5 out of 5
5
Love it
on July 13, 2024
Posted by: Ryan W
Bought the 28” griddle and it’s more than enough for me and my family of 3
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Putting together
on July 13, 2024
Posted by: Barbara H
Not a 30 min job as stated took us 2.5 hours. Otherwise nice.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4 out of 5
4
Great product bad instructions
on July 13, 2024
Posted by: Brandon A
The accessory holders do not sit flush, either issue with bolts or instructions unclear. Also the instructions for the part where I attach the side shelves are very vague and/or incorrectly written. Really enjoying using it though! Works great!
Written by a customer while visiting blackstoneproducts.com
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