Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,267 Reviews)
Rating breakdown 3,267 reviews
5 Stars
2,401
4 Stars
601
3 Stars
180
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Burner won’t light
on August 17, 2025
Posted by: Tyler Y
Product is great but out of the box, the burners won’t light.
Response from blackstoneproducts.comBy Customer Support, October 8, 2025
Thank you for leaving us a review! We are sorry to hear that you are having some issues getting your griddle to ignite how it should. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Baconator 3000
on August 17, 2025
Posted by: Jeff B
Best bacon ever. Eggs take some getting used to but not giving up yet
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product!
on August 17, 2025
Posted by: Regina G
Love it! Cook on it nearly everyday. Amazing quality and great investment
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it!
on August 16, 2025
Posted by: Cassandra E
Easy to install, can’t wait to use it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
No more dirty pans
on August 16, 2025
Posted by: Ethan F
Able to cook everything on it and not dirty all the paint a in the house.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Wheel has iron stuck in hole
on August 14, 2025
Posted by: James L
I need a new wheel
Response from blackstoneproducts.comBy Customer Support, August 15, 2025
Thank you for reaching out! It looks like our team helped you get this sorted yesterday. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on August 13, 2025
Posted by: Gayle G
I am extremely happy with my grill that I received. Very high quality.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
RawFab
on August 13, 2025
Posted by: Ryan W
Absolutely wonderful griddle we love it, my wife cooks amazing Birria tacos on this bad boy.
Written by a customer while visiting blackstoneproducts.com