Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,261 Reviews)
Rating breakdown 3,261 reviews
5 Stars
2,399
4 Stars
598
3 Stars
179
2 Stars
41
1 Star
44
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
4
Grill great - one of knobs not locking in
on July 26, 2026
Posted by: Frank A
Grill assembled easy. Only issue was one knob would not lock in so need to follow up to get that replaced. Cooked burgers and chicken and veggies and they came out terrific. Love this griddle grill.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First Blackstone Grill
on July 26, 2026
Posted by: Ellis T
I would have liked to see a handle to assist in moving the grill around.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
My first Blackstone
on July 26, 2026
Posted by: Sherita H
I absolutely love it.Was very easy to assemble.Ready to create some great recipes on here!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Got my griddle
on July 26, 2026
Posted by: Giuseppe V
Got my griddle looks good. Although the legs fold for portability. Not quite a portable grill. The side trays don’t fold. No carrying handle.
Response from blackstoneproducts.comBy Blackstone Customer Support, July 27, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome sauce
on July 26, 2026
Posted by: Cheyenne M
The best griddle grill I’ve ever owned me and my family love cooking on it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Brand new
on July 26, 2026
Posted by: Jeremiah W
Have not used item yet. Will review after use. Looks like a great product
Response from blackstoneproducts.comBy Blackstone Customer Support, July 27, 2026
We hope your first cook goes well, and that is a great experience for you. If you have any questions about your product before, after, or during cooking, you can reach out to support@blackstoneproducts.com and our team will happily assist.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So Happy!
on July 26, 2026
Posted by: Ryan R
Got this on a promotion with our new car! We were already wanting one and it has lived up to our expectations! Very happy with the product!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
2
Zyn
on July 26, 2026
Posted by: Justin S
Dents and scratches in the mail, easy to put togethwr
Response from blackstoneproducts.comBy Blackstone Customer Support, July 28, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com