Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
1
Couldn’t get past assembly
on February 16, 2026
Posted by: James R
The hole on the leg where the wheel connects in the right side is off a bit. I couldn’t connect the wheel.
Response from blackstoneproducts.comBy Customer Support, February 18, 2026
Thank you for the review. We are just now seeing this. Looks like one of our agents has already helped you with this issue. Thanks for reaching out to us for help! Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good, but lacks granular flame control
on February 15, 2026
Posted by: Rich H
Good product overall. Very little difference between high and low flame heights.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28 inch blackstone
on February 15, 2026
Posted by: Timothy S
Liked our 36 inch blackstone back home so we just purchased 28 inch blackstone for second home.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
28" Griddle
on February 15, 2026
Posted by: Jose N
Excellent product!! No need to ever buy another grill!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Good grill
on February 15, 2026
Posted by: John J
Grill cooks well and does as expected. Rail screws and fixation get stripped easily and wiggle some.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Haven't used it yet
on February 14, 2026
Posted by: Kurt T
It looks great, assembly was easy. Watched the seasoning video but haven't done it yet.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome
on February 14, 2026
Posted by: Abe S
Love using my Blackstone, makes cooking so much easier and cleaner!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Toy
on February 14, 2026
Posted by: Beth S
Cant wait to use it
Written by a customer while visiting blackstoneproducts.com