Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,413 Reviews)
Rating breakdown 3,413 reviews
5 Stars
2,514
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
5
Love it!
on September 12, 2026
Posted by: Brooke S
I’ve wanted a Blackstone for many years and it has been worth the wait!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New srone
on September 12, 2026
Posted by: Lynne L
Good
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Perfect!
on September 11, 2026
Posted by: Craig L
Came super well packaged and protected. The box took some abuse while being shipped but the inside was unfazed. Assembly instructions are clear and easy to understand as well as all small parts and pieces being separated and labeled for easy location! Love both my Blackstone’s!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Assembly Not So Easy
on September 11, 2026
Posted by: Steve R
It took me, a skilled mechanic, much longer than 30 minutes to assemble the griddle, due in part to alignment
issues. The wheels bolt holes, in particular, did not line up with holes in the legs.
issues. The wheels bolt holes, in particular, did not line up with holes in the legs.
Response from blackstoneproducts.comBy Blackstone Customer Support, September 14, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great product
on September 10, 2026
Posted by: Tami H
Blackstone products are very well made, including the accessories. Very happy with purchase.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New Blackstone
on September 10, 2026
Posted by: Lawrence J
Bought the 2287 model! It has been absolutely awesome so far.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New to Blackstone
on September 10, 2026
Posted by: Patty F
We won our new Blackstone and are excited to try it out
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Haven't tried it yet
on September 10, 2026
Posted by: James V
Mostly easy Instructions can't wait to try it out
Written by a customer while visiting blackstoneproducts.com