Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(2,857 Reviews)
Rating breakdown 2,857 reviews
5 Stars
2,075
4 Stars
546
3 Stars
158
2 Stars
38
1 Star
40
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Posted by: Keith
from MI
Gender:Male
Verified Purchase:Yes
The corners still do not get hot enough to season. It would be better with a third burner.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Orifice
on May 31, 2024
Posted by: Steve H
I was replacing the orifice for natural gas and the valve crumpled apart. Now I need a replacement and can only find 36in., I have a 28 in. griddle. We will see how this process goes.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Good product
on November 17, 2025
Posted by: Xavier A
Quality product be careful when starting first time
Written by a customer while visiting blackstoneproducts.com
Posted by: Grammy
from Los Angeles, CA
Gender:Female
Verified Purchase:Yes
My son and daughterinlaw are thrilled with this gift. Cooks evenly and perfect size!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Haven't used it yet
on April 1, 2026
Posted by: Alyssa C
Haven't used it yet. Pretty expensive for a small grill.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Got shocked
on April 7, 2026
Posted by: Adam C
The packaging shocked the crap out of me due to high static. Haven't used it yet. Will give review later.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Love it!
on May 27, 2026
Posted by: Carlos T
Been wanting one of these since last summer! Finally got around to it and it looks awesome! Can’t wait to cook on it. I will rate it a 3 since I haven’t used it yet. But I’m confident it will be great!
Response from blackstoneproducts.comBy Customer Support, May 28, 2026
We hope your initial cooking experience is a positive one. Should you have any questions at any time, please do not hesitate to contact our support team at
support@blackstoneproducts.com. Our team will be pleased to assist you.
support@blackstoneproducts.com. Our team will be pleased to assist you.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New griddle
on May 29, 2026
Posted by: Tara Q
Beautiful grill, and surprisingly easy to assemble!
Written by a customer while visiting blackstoneproducts.com