Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
3
Good product even came pre-rusted
on April 29, 2026
Posted by: Jakob A
I've used this product before and loved it; however, when I began assembly on this one, as soon as I pulled it out of the box, there was rust present on the cook surface.
Response from blackstoneproducts.comBy Customer Support, April 30, 2026
Thank you for your review. We’re just now seeing your message and understand your issue has already been resolved by one of our agents. Please let us know if you need anything further.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome purchase
on April 29, 2026
Posted by: Vessel0120
Gender:Male
I bought this a month ago and absolutely love it 😍 just remember when turning it on put it on low for 5-10 mins before raising the temperature so it doesn’t warp the griddle.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great purchase
on April 29, 2026
Posted by: Roxanne V
First time switching from traditional grill to griddle and we are thrilled!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on April 28, 2026
Posted by: Don M
Just assembled but have not used yet. Mine came with the free 30 accessories, which are great.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best Blackstone griddle
on April 28, 2026
Posted by: Miranda B
Fried burgers, hotdogs and onions on the griddle the first time it was great! Love it!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Assembly & use
on April 28, 2026
Posted by: Megan S
Easy to assemble and been using frequently with no issues
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on April 27, 2026
Posted by: Andrew R
Very nice
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Several Faulty Pieces
on April 27, 2026
Posted by: Avri B
The grill was a gift for my husband’s birthday and when we were putting it altogether, there were several design flaws and faulty pieces. We were halfway through building the grill when we noticed. Now we have a half built grill that we might have to send back.
Response from blackstoneproducts.comBy Customer Support, April 28, 2026
Thank you for your review. We have recently become aware of your message and note that one of our agents has already addressed your concern. We appreciate you reaching out and remain available should you require any additional support.
Written by a customer while visiting blackstoneproducts.com