Customer reviews from blackstoneproducts.com
Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Average customer rating
4.6
(3,416 Reviews)
Rating breakdown 3,416 reviews
5 Stars
2,517
4 Stars
623
3 Stars
188
2 Stars
41
1 Star
47
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Blackstone - Original 28-in. 2-Burner Outdoor Omnivore Griddle with Hood and Side Shelf Railing System - Black
Customer Rating
2
Need new handle
on May 2, 2026
Posted by: Tyler A
I was putting my Blackstone together for the first time and got all the way to the end where I need to put the handle on and the threads are stripped.
Response from blackstoneproducts.comBy Customer Support, May 6, 2026
Thank you for your review. We have recently become aware of your message and note that one of our agents has already addressed your concern. We appreciate you reaching out and remain available should you require any additional support.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love it
on May 2, 2026
Posted by: Alexander M
So excited, first meal we made was amazing, looking forward to summer
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time user
on May 2, 2026
Posted by: Natalie D
My first time using one, very excited to cook on it.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Missing items
on May 1, 2026
Posted by: Kenny M
The griddle was delivered but the bar system accessory kit and 30-piece griddle tool kit are missing
Response from blackstoneproducts.comBy Customer Support, May 6, 2026
Thank you for your review! We are glad to see one of our agents was able to assist you. Please don’t hesitate to reach out if there’s anything else we can help with.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Fabulous
on May 1, 2026
Posted by: Faith K
I absolutely love my blackstone. Best Mother's Day gift I could give myself!!!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Love my blackstone
on April 30, 2026
Posted by: Zak M
Can’t wait to cook some amazing food for my amazing people!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
So far so good
on April 30, 2026
Posted by: Nathaniel L
Haven’t cooked on it yet but the setup was easy and the seasoning went well! I’m excited to cook on it!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Awesome early Fathers Day present
on April 30, 2026
Posted by: Tim S
I am so excited to be part of the Blackstone family. Assembly was easy and quick. Instructions on how to set up were great.
Written by a customer while visiting blackstoneproducts.com