Customer reviews from https://www.asus.com
ASUS - Vivobook 17X 17.3" FHD Laptop - AMD Ryzen 7 7730U with 16GB Memory - 1TB SSD - Indie Black
Average customer rating
4.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for ASUS - Vivobook 17X 17.3" FHD Laptop - AMD Ryzen 7 7730U with 16GB Memory - 1TB SSD - Indie Black
Posted by: Maverick007
Verified Purchase:Yes
Will not allow me to log in with my PIN, Locked out
Response from https://www.asus.comBy CLM, December 16, 2024
Dear Maverick007,
We do understand the inconvenience this may have caused if you cannot login to Windows.
If Windows locked you out and doesn't recognize your PIN, please reset your PIN using the "I forgot my PIN" option on the login screen. This will prompt you to enter your Microsoft account password to verify your indentity and set a new PIN. If you need further assistance with the laptop, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if you cannot login to Windows.
If Windows locked you out and doesn't recognize your PIN, please reset your PIN using the "I forgot my PIN" option on the login screen. This will prompt you to enter your Microsoft account password to verify your indentity and set a new PIN. If you need further assistance with the laptop, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
