Customer reviews from https://www.asus.com
ASUS - Vivobook 17X 17.3" FHD Laptop - AMD Ryzen 7 7730U with 16GB Memory - 1TB SSD - Indie Black
Average customer rating
4.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for ASUS - Vivobook 17X 17.3" FHD Laptop - AMD Ryzen 7 7730U with 16GB Memory - 1TB SSD - Indie Black
Posted by: Hollysue
Frequency of use:Daily
Verified Purchase:Yes
This is a great computer! It was easy to setup and it is fast!!! Really glad I made the decision to stay with ASUS when I needed to upgrade from a Chromebook.
Written by a customer while visiting https://www.asus.com
Posted by: J.Bean
Frequency of use:Daily
Verified Purchase:Yes
So far I continue to be pleased and satisfied with my experience with ASUS laptops. I've probably been using an ASUS laptop as my primary personal laptop for my business and personal use for almost a decade now or more.
Written by a customer while visiting https://www.asus.com
Posted by: Pjcnet
Frequency of use:Daily
Verified Purchase:Yes
Importing apps and Data from Windows 10 to Windows 11 did not work.
Response from https://www.asus.comBy CLM, September 14, 2024
Dear Pjcnet,
We regret to learn that you are experiencing issues with your apps. We stand behind our product and continuously strive to improve our processes to achieve customer service excellence.
Please follow the troubleshooting steps in our FAQ below. If you have completed all the steps and still face issues, reach out to us via email at customerloyalty@asus.com and provide the link to this review for reference. We will do our best to resolve your case promptly. Your feedback is important as it helps us improve ASUS support channels. Please refer to this case number (N2409021068-0001).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
We regret to learn that you are experiencing issues with your apps. We stand behind our product and continuously strive to improve our processes to achieve customer service excellence.
Please follow the troubleshooting steps in our FAQ below. If you have completed all the steps and still face issues, reach out to us via email at customerloyalty@asus.com and provide the link to this review for reference. We will do our best to resolve your case promptly. Your feedback is important as it helps us improve ASUS support channels. Please refer to this case number (N2409021068-0001).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: JC11
Verified Purchase:Yes
This is a replacement for my Dell laptop which only lasted for three months due to system Bios failure. I will say this is an improvement over the Dell in the resolution the fingerprint reader login and speed overall. Seem like a solid build I like the 180 degree screen when I sit on my bed it can rest on my legs.
Written by a customer while visiting https://www.asus.com
Posted by: Sherree
Frequency of use:Daily
Verified Purchase:Yes
I bought this new Laptop to replace my very old 17" Asus Laptop. I love the speed in signing in to the internet and loading my programs. I'm still getting use to the format as it is quite different from my old computer. I mainly use my Laptop for Finances and using my Breeding Programs along with Excel and Word. So far so good for what I need to conduct my Business.
Written by a customer while visiting https://www.asus.com
Posted by: WJoyce
Verified Purchase:Yes
First time buyer for ASUS. My HP lasted 8 years and it was really slow. The ASUS is very fast and so far a GREAT laptop.
Written by a customer while visiting https://www.asus.com
Posted by: ISU rules
Verified Purchase:Yes
The laptop has been problems since day one. Finally quit, black screen, i sent in for repair and ASUS is saying damaged is customer fault anf not warranty. I think that is ridiculous. Will never buy another ASUS product again.
Response from https://www.asus.comBy CLM, September 20, 2024
Dear valued customer,
We apologize for the inconvenience you have encountered with repairing your device. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
To assist you promptly, kindly provide us with your case number or RMA. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at customerloyalty@asus.com, and please include the link to this review for reference.
Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2409029814-0001.
Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
We apologize for the inconvenience you have encountered with repairing your device. Our commitment to quality ensures that all our products undergo rigorous testing to meet the highest standards. The issues you’ve faced were certainly not intentional.
To assist you promptly, kindly provide us with your case number or RMA. We will thoroughly investigate this matter and work towards a resolution. You can reach out to us via email at customerloyalty@asus.com, and please include the link to this review for reference.
Your feedback is invaluable as it contributes to continuous improvements in our support channels. For your convenience, here’s the case number: N2409029814-0001.
Thank you for choosing ASUS!
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: David Lucas
Frequency of use:Daily
Verified Purchase:Yes
This is a very good laptop for daily use. The Ryzen 7 processor is fast. I did upgrade the RAM by removing the 8gb stick and adding a16gb one to get the maximum 24gb.
Written by a customer while visiting https://www.asus.com