I am having problems setting the temperature the directions are not clear. I usually grill with both burners and can turn them on at 350degrees. After that I cannot make the temperature change. I really like the pads. On both sides they clean well and are non stick. `
Response from cuisinart.comBy Cuisinart, January 13, 2026
Thank you for sharing your feedback and for highlighting the ease of cleaning and nonstick performance of the pads. We understand how unclear directions can be frustrating, and your comments regarding temperature settings have been shared with our team for review. If you’d like additional guidance on adjusting the temperature, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Having used the griddle once, we found it to cook fantastic pancakes. We used both sides, as we had family visiting. Initially, the controls were a little confusing, but that concern quickly subsided. The temperature control is fantastic! It actually works well. The pancakes came out perfectly. The plates being reversible saves space; the changeover is very simple. I highly recommend this grill/ griddle.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
This is my 2nd Cuisinart griddler. My 1st one was well used over 15+ years. The new model is just as easy to use and the griddle plates are easier to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Purchased this griddled as a replacement for cusinart griddler that was 45 years old and used several times a week. The new griddler has not disappointed and the electronic temperature control is nice in that you know the exact temperature of the grill.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com