Customer reviews from cuisinart.com
Cuisinart - Countertop Indoor Contact Griddler with Smoke-Less Mode - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(191 Reviews)
Open Ratings Snapshot
Rating breakdown 191 reviews
5 Stars
127
4 Stars
38
3 Stars
20
2 Stars
2
1 Star
4
90%of customers recommend this product. 
(
134 out of 149
)
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Customer Reviews for Cuisinart - Countertop Indoor Contact Griddler with Smoke-Less Mode - Stainless Steel
Customer Rating
5 out of 5
5
Quisinart
on April 5, 2025
Posted by: lxtnresq125
from Lexington, VA
Gender:Female
Verified Purchase:Yes
Love my Cuisinart appliances! they last forever! Love the waffle maker!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love it!
on April 22, 2025
Posted by: marce54
Verified Purchase:Yes
This was delivered to us two weeks ago, and we are in love with it. It replaces a dearly love but worn out Forman Grill. We use it almost daily for making a panini, but we have also used it for grilling tuna stakes. It is a bit more complicated than plug and go, but I love that you can control the temperture on both the upper and lower plate.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Poor screen!
on June 28, 2025
Posted by: Ernieyo
from Maryland
Gender:Female
Verified Purchase:Yes
I don’t like the panel, example symbol for confirmation, and the small screen!!
Make the design simple and the screen more visible, less overlapping of commands!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Griddler
on August 27, 2025
Posted by: J. Fincher
Gender:Male
Verified Purchase:Yes
Takes some getting used to, only thing I'd change is the upper/ lower plate seems to be backwards to me. Lower plate on the top and upper on rhe bottom? Smoke-free settings didn't work for porkchops I use, it would have been easier to eat my tennis shoes than the porkchops that I threw away. Shortest time recommended that I found was 4 minutes minimum and that was way to much. Waffles, French toast and pancakes all were fine. The results I experienced with porkchops makes me use grill settings from now on, hamburgers do good as well, it's easier to select a lower temp and cook a little longer than use higher and risk being overdone. I also keep the insaread probe thermometer handy ot get doneness on the money
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
My go to griddle
on December 1, 2025
Posted by: Big Mark
Gender:Male
Verified Purchase:Yes
Better than my previous griddler. Digital settings take time to get used to, but the non stick plates are better than previous models plus it lets you know when it reach’s the desired temperature.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Better then expected
on December 12, 2025
Posted by: Christopher Staten
Gender:Male
Verified Purchase:Yes
Easy to use and operate with functionality that makes using it not hard at all.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Great Machine
on December 21, 2025
Posted by: Anonymous
Verified Purchase:Yes
I love Cuisinart products. I've only used the Grill once so far, it takes a bit of getting use to. My first batch of panckes was ok (the batter was perfect) just trying to figure out the temp and all the good stuff.
Once I get it down pact I'm good!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
My kitchen helper
on January 13, 2026
Posted by: Anonymous
Verified Purchase:Yes
I am having problems setting the temperature the directions are not clear. I usually grill with both burners and can turn them on at 350degrees. After that I cannot make the temperature change. I really like the pads. On both sides they clean well and are non stick. `
Response from cuisinart.comBy CuisinartJanuary 13, 2026
Thank you for sharing your feedback and for highlighting the ease of cleaning and nonstick performance of the pads. We understand how unclear directions can be frustrating, and your comments regarding temperature settings have been shared with our team for review. If you’d like additional guidance on adjusting the temperature, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
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