This is my 2nd Cuisinart griddler. My 1st one was well used over 15+ years. The new model is just as easy to use and the griddle plates are easier to clean.
Having used the griddle once, we found it to cook fantastic pancakes. We used both sides, as we had family visiting. Initially, the controls were a little confusing, but that concern quickly subsided. The temperature control is fantastic! It actually works well. The pancakes came out perfectly. The plates being reversible saves space; the changeover is very simple. I highly recommend this grill/ griddle.
I am having problems setting the temperature the directions are not clear. I usually grill with both burners and can turn them on at 350degrees. After that I cannot make the temperature change. I really like the pads. On both sides they clean well and are non stick. `
Response from cuisinart.comBy Cuisinart, January 13, 2026
Thank you for sharing your feedback and for highlighting the ease of cleaning and nonstick performance of the pads. We understand how unclear directions can be frustrating, and your comments regarding temperature settings have been shared with our team for review. If you’d like additional guidance on adjusting the temperature, our Consumer Service team is happy to assist at 1‑800‑726‑0190.
I love Cuisinart products. I've only used the Grill once so far, it takes a bit of getting use to. My first batch of panckes was ok (the batter was perfect) just trying to figure out the temp and all the good stuff. Once I get it down pact I'm good!!