Cooks food great, however setting up programming it is a pain and directions are not well written or thorough. I haven’t used it much yet for that reason. Very frustrating!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
I've only used it once so far, to make pancakes. It works much better than the griddle that I had. There is a little discrepancy in the heat of the two griddle plates, but I can work with it. Overall, I really like it and it will take the place of another countertop grill and a separate griddle, so it is freeing up some space for me. The only thing I don't love is that I do not find the controls to be intuitive. I will have to keep the instruction booklet handy until I get the hang of it, but I'm looking forward to using it more!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
You have to have a license to operate the appliance .Don’t buy if you only want one thing e g toasted cheese sandwiches.We returned ours after NO use.Could not get the thing to even heat up and hold temp
Response from cuisinart.comBy Cuisinart, April 15, 2024
Hi Kiwibird- We are so sorry to hear about the trouble you've had with your Griddler. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Unit is smokeless while cooking; however, after foods are taken off the grill the hot plates smoke and smell up the house as the grease burns off. . There's no way to clean it while the plates are hot. . We decided to use our standard cooking practices and use the unit as a countertop decoration.
Written by a customer while visiting cuisinart.com