Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
58
4 Stars
8
3 Stars
2
2 Stars
3
1 Star
6
90%of customers recommend this product.
(
65 out of
72)
Customer Reviews for Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
Best combo vacuum ever
on August 14, 2024
Posted by: Reeree2023
from Hutto
[This review was collected as part of a promotion.] The Samsung Bespoke Jet Bot Combo AI has really reduced my cleaning time! This Jet Bot is a powerhouse vacuuming and moping my hardwood and tile floor seamlessly and reducing the strain on my back. With a full house and 3 fur babies, the AI object recognition is a must have. It navigates around dog toys and my furniture like a boss. The extra large clean water and dirty water capacity is astounding. The fact that I only have to add fresh water or empty the dirty water once a week makes this a must have. Using the SmartThings app to name rooms, setup routines and check cleaning progress all at my fingertips is refreshing. I absolutely love how the Jet Bot combo can detect the various floor types in my home and adjusts based on the type. I was concerned about the mop on my carpet but to my surprise the mop pads lift when it encounters carpet. The vacuums powerful suction literally picks up the tiniest crumbs, mud and pet hair from my fur babies.
This Samsung Jet Bot combo is a must have, you will not be disappointed!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
GREAT after I figured out the app
on August 14, 2024
Posted by: 1Joydog
from Newburgh
[This review was collected as part of a promotion.] I do love my new Jet Bot Combo AI Robot Vacuum and Mop but only after I figured out how to use the app. And it was actually a simple swipe up of the finger that solved everything. So I am going to tell you what I discovered so you don’t have to be as frustrated as I was. The vacuum is very easy to assemble and setup in the station. You fill it with water and charge it and it’s ready to go. You have to download the Smart Things app to use the additional features of the mop/vac and the additional features are why I wanted it in the first place. Like scheduling cleaning, knowing water level, room customization, home monitoring, driving mode and suction strength along with several other things. The first picture I have included shows the map of my home after the robot mapped it. Didn’t take long. Maybe 10 minutes. Along the bottom of the picture it gives you the options of how you want to clean. Mop, Vacuum or Combo. When I got to that first page after mapping I was wanting to look for the other features and couldn’t find them anywhere. What I did not do was swipe up on the small vertical line above and to the right of Fully Charged. Doing that revealed all the additional features of this wonderful JetBot. I love that it can mop or vacuum or both. I love the mapping feature because the different areas are named and you can pick which area you want to clean. The auto dustbin emptying as well as auto water emptying and mop cleaning is HUGE to me. I have used my robot for a week and I haven’t emptied the big bin in the station yet. I don’t like that the robot doesn’t detect when the dustbin is full and empty it and then resume cleaning. It only empties at the end of it’s cleaning cycle. It is fairly quiet and the mop does a decent job. It wouldn’t be good for muddy floors but it does a good job with maintenance cleaning. It has not gotten stuck once and recognizes obstacles really well. I love that on the app you can put a line across a stairwell so the robot knows it has to stop there. There are still features I am still learning about every day and thus far I am delighted with my Jet Bot.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Consistently clean floors NOW
on August 14, 2024
Posted by: Joycow
from Newburgh
[This review was collected as part of a promotion.] This was a great purchase. We have a dog and dog hair is always a problem as well as doggie footprints all over the tile. This Jet Bot will suck up all that dog hair AND clean up the doggie footprints and my floors have never been this clean. The Smart Things app is how you control it. It maps out your home and it is surprisingly accurate. From the app you tell the bot what you want it to do. And then ON THE APP you can watch it maneuver through your home. I have attached a picture of my app with the tracks the bot makes of where it’s been. You can see it as the white lines all over the blue area named Room. I can be upstairs and check on my phone to see how far it’s gotten with the floor cleaning. Brilliant! It empties the dustbin and water automatically after each clean into a bigger bin in the station so you will not be emptying anything on daily basis. Maybe once every week or two, I am guessing, because I haven’t emptied mine yet and it’s been over a week of use. This has a hefty price tag but to me it’s totally worth it. Best robot cleaner I have ever had.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A stunning upgrade
on August 14, 2024
Posted by: michellehaha
from San Diego
[This review was collected as part of a promotion.] This smart robot vacuum has been a miracle upgrade from our older first generation models which have long been struggling with our dog’s double coated hair! It is not only significantly quieter than our previous vacuums, it also moves in a much more elegant fashion — no longer rudely bumping into our furniture, walls, and tables and startling our dog!! In fact the first time we ran the robot, our dog simply watched from the safety of his bed without running after the robot in fear of it knocking over something on our coffee table or pushing his blankets into the corner. These two factors alone, coupled with its effective suction, are already convincing enough for me to recommend this new Samsung JetBot. But the addition of smart AI avoidance means we don’t need to run around pre-vacuuming and picking our dog’s things to ensure our robot completes its task — we can actually just let it run itself without worry and pre-care! It can empty and charge itself without getting stuck in our bathrooms and we can luckily trust it to get the job done. While we don’t quite use the mopping function as much due to our hardwood’s specific chemical requirements, knowing we have that feature for other areas of the home is great. The mapping is accurate, and we love the ability to spot clean and amazingly… use the live view to check on our home!!!! What an ingenious feature. All in all, an amazing addition to our home care arsenal!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung proved me wrong
on August 14, 2024
Posted by: KRambo32
[This review was collected as part of a promotion.] I'm going to start off by saying my husband was finally right. I was against buying this vacuum because of the price but my husband was persistent so we pulled the trigger. I am so glad we bought this unit it is worth ever penny. The navigation works so well it shocked me. The mopping feature allows us to mop twice a week with out lifting a finger. The pads on the mop get steam cleaned eliminating any bad smells. The smart things app is super Intuitive I'm not a tec women and even I understand how to program daily cleanings. Trust me if you are in the market for a robot vacuum this one is a winner
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Highly recommend!
on August 14, 2024
Posted by: MatthewAM
from Fairhope
[This review was collected as part of a promotion.] I've recently integrated the Samsung Bespoke Jet Bot Combo AI Robot Vacuum and Mop into my home, and it has transformed our cleaning routine.
The AI object recognition and 3D mapping ensure it navigates our home effortlessly, avoiding obstacles while providing a thorough clean. The All-in-One Clean Station is a game changer, automatically washing mop pads and emptying the dustbin, which saves me time and effort.
With its powerful suction and dual mop pads, it tackles everything from pet hair to tough stains on various surfaces. This vacuum has truly made maintaining a clean home easier and more efficient for my family and me.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung Bespoke Jet Bot AI+
on August 14, 2024
Posted by: LourdesCelie
from north port
[This review was collected as part of a promotion.] I've been using the Samsung Bespoke Jet Bot AI+ (VR7MD97714G/AA) for a few weeks now, and it's been a game-changer for keeping my floors clean. This robot vacuum and mop combo is truly impressive in both its cleaning power and intelligent features such as AI obstacle avoidance and LiDAR mapping, make it a smart and efficient cleaning companion. If you're looking for a top-of-the-line robot vacuum and mop that can handle daily cleaning maintenance with ease, I highly recommend the Samsung Bespoke Jet Bot AI+. It's a worthwhile investment for anyone who values a clean and well-maintained home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
First Impression-nice design, good cleaning!
on August 14, 2024
Posted by: susan484
from Marietta
[This review was collected as part of a promotion.] This chatty little robot vacuum/mop was a breeze to setup. From opening the box to the unit taking a spin around the living room was maybe 20 minutes total. Of course it had to go back and charge soon but this was definitely a simple setup. Simply remove the various tape, plug in the Clean Unit, add the mop head cleaning and ramp and add water to the clean water container. This bot talks-a lot. I will probably try to disable a few of the announcements in the future. Linking the robot to my existing SmartThings app was simple. I installed without the QR code but the app immediately found the unit, registered it and was done in less than 2 minutes. The robot is very quiet which I love. What I love even more is that my robot hating dogs don’t bother this one I think because it is quiet. I will be setting it to clean overnight and I don’t thing they will even hear it.
One thing to note is that this is a BIG unit. While it is stylish with clean lines, it is large. It has a temporary home in my living room while I rearrange areas of the kitchen to make room for the larger clean unit. But it has to be large so I don’t have to fill and empty water and dust bins so often. Just be aware that if you have a small apartment, this may not be the unit for you.
So far it has done a good job of mapping out the living room and it did pretty well with vacuuming in its first pass. I don’t think the mop function was set for this pass but the vacuum picked both large and small particles and handled my hardwood and area rugs easily. I also like the large bins which mean that the robot won’t require human interventions to add water or empty dust bins like my previous models. This means this unit can clean my whole main floor overnight. Previous models required more water and often a bin empty before the entire thing was complete. I’ll be updating my review as I put it through its paces, but so far I like the style and performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders