Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
58
4 Stars
8
3 Stars
2
2 Stars
3
1 Star
6
90%of customers recommend this product.
(
65 out of
72)
Customer Reviews for Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
Super smart and super quiet
on August 14, 2024
Posted by: Chrischen1
from SAN FRANCISCO
[This review was collected as part of a promotion.] I've been using the Samsung Bespoke Jet Bot with vacuum and mop for about a week and I'm very happy with the product:
Setup
Super quick. Take all the plastic wrap off. Plug the base into the wall, and then slide the robot into the base. It takes about an hour to fully charge the first time. I then downloaded the SmarThings app and finished set up there.
Super quick. Take all the plastic wrap off. Plug the base into the wall, and then slide the robot into the base. It takes about an hour to fully charge the first time. I then downloaded the SmarThings app and finished set up there.
App
Very easy to use. You'll need to map out the house the first time, which takes 5 minutes where the robot roams around and scans the rooms.
Very easy to use. You'll need to map out the house the first time, which takes 5 minutes where the robot roams around and scans the rooms.
Vacuum
Vacuum is very easy. There are a few types of routes you can select from the app, but the robot does a good job cleaning up dust and pet dander.
Vacuum is very easy. There are a few types of routes you can select from the app, but the robot does a good job cleaning up dust and pet dander.
Mop
The mopping option was amazing. I set the robot to mop slowly and it did a good job cleaning my hardwood floors. The robot is smart enough to not go on area rugs.
The mopping option was amazing. I set the robot to mop slowly and it did a good job cleaning my hardwood floors. The robot is smart enough to not go on area rugs.
Overall
I'm very happy with the robot. It's smart and knows to go around stairs and obstacles, and charges and cleans the pads on its own. I really like the steam option to sanitize the mop brushes after it's done cleaning. I highly recommend this product!
I'm very happy with the robot. It's smart and knows to go around stairs and obstacles, and charges and cleans the pads on its own. I really like the steam option to sanitize the mop brushes after it's done cleaning. I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
My floors are so clean
on August 14, 2024
Posted by: Nash79
from Kent
[This review was collected as part of a promotion.] I love this Robot because it works while I work from home. My floors get vacuumed and mopped while I am busy doing other things and it makes me so happy. I love that I can control the robot using my voice with Bixby. I like that I can check on my dog while I am away from home. There are so many cool features and I like that the dust bin empties itself and the mop wets the pads and steam cleans them. Overall, I'm impressed with this robot and I'm really happy with it's performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
The best helper ever!
on August 14, 2024
Posted by: Ddliserio
from San Antonio
[This review was collected as part of a promotion.] I recently got the Samsung Bespoke Jet Bot Combo, and I’m really impressed! It looks super sleek and modern. It’s great at vacuuming up dirt, pet hair, and crumbs from both carpets and hard floors. The mop feature is a nice touch too, leaving my floors looking shiny.
What I love the most is how smart it is with its navigation. It covers every corner without missing spots or getting stuck. Plus, I can control it with my phone, which makes scheduling cleanings and checking on it really convenient.
The only reason I’m giving it four stars instead of five is that the mop isn’t the best for tough stains, and long hair gets wrapped around everything.
Overall, the Samsung Bespoke Jet Bot Combo is a fantastic addition to my home, combining powerful vacuuming and convenient mopping in one cool device. Who doesn't love waking up to a freshly mopped and vacuumed home every morning?! Definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Helps us with 2 less chores
on August 14, 2024
Posted by: Jliserio
from San Antonio
[This review was collected as part of a promotion.] I recently picked up the Samsung Bespoke Jet Bot Combo, and it's been a game-changer. The design is sleek, and it fits our space nicely. The vacuum power is incredible; it handles dirt, pet hair, and crumbs on both carpets and hard floors without a hitch. The mop feature is a real bonus, leaving my floors pretty dang clean.
The smart navigation is super efficient, covering every corner without missing a spot or getting stuck. Controlling it through my phone is a huge plus—I can schedule cleanings and check its status whenever I want.
Honestly, I have no complaints. It tackles everything I throw at it, and the convenience it offers is unbeatable. The Samsung Bespoke Jet Bot Combo is a perfect addition to my home, combining powerful vacuuming and effective mopping in one cool device. Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
All Smiles
on August 14, 2024
Posted by: Joshuaphotography
from West Jordan
[This review was collected as part of a promotion.] I was skeptical but now wanting another vacuum for my basement. I PROMISE IT WILL PUT A SMILE ON YOUR FACE. SO MANY FEATURES!!! I included a picture example of phone set up for AI Robot Vaccum. You can select the rooms to be vaccumed and mopped or just vacuuming. You can name your Vaccum. Another great feature is the ability to select the days and time you want it to run. This vaccum can be set to greet the kids at the door when they get home from school. At first I was worried my dog would be scared but she wasn't. She ignores it and the vacuum is strong and quiet. With this vaccum you will have the ability to see what the vaccum sees on the camera. You can set it to avoid even small objects that wouldn't be dirt or garbage. My floor is always clean now it feels like we hired help. I'm grateful for the peace this brings to our family. Samsung really came through with this successful product.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love It
on August 14, 2024
Posted by: Freshy033
from Johnston
[This review was collected as part of a promotion.] What can't this thing do. The Jet Bot Combo AI can identify objects in its path and avoid them. This can help to prevent the robot from getting stuck or damaging your furniture. It's like I have my own little cleaning robot from the Jetsons.
The robot can automatically adjust its cleaning power based on the type of floor it is cleaning. This helps to ensure that your carpets get a deep clean, while your hard floors are not damaged.
It also has mop pads that can be adjusted based on your floor type. The mop pads on the Jet Bot Combo AI can be automatically lifted or detached when the robot is moving from carpet to hard floors. This helps to prevent the robot from tracking dirt and moisture from your hard floors onto your carpets.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Robot Vacuum/Mop
on August 14, 2024
Posted by: Star2019
from Johnston
[This review was collected as part of a promotion.] This thing has been a life saver. We had a brand new construction that was filled with dust and debris. This tackled it in no time.. The Jet Bot Combo AI can identify objects in its path and avoid them. This can help to prevent the robot from getting stuck or damaging your furniture. It's like I have my own little cleaning robot from the Jetsons.
The robot can automatically adjust its cleaning power based on the type of floor it is cleaning. This helps to ensure that your carpets get a deep clean, while your hard floors are not damaged.
It also has mop pads that can be adjusted based on your floor type. The mop pads on the Jet Bot Combo AI can be automatically lifted or detached when the robot is moving from carpet to hard floors. This helps to prevent the robot from tracking dirt and moisture from your hard floors onto your carpets.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
New Best Friend
on August 14, 2024
Posted by: tanyashart
from Sarasota
[This review was collected as part of a promotion.] We have two dogs, and fur is always a problem in our home. The Samsung Bespoke Jet Bot Combo AI Robot does a fantastic job of keeping our home looking good. Honestly, every day, after returning from work, the floors are neatly cleaned and mopped, which is a huge stress reducer. It’s comforting to come home to a clean house without having to put in the effort yourself.
Our home has a lot of floors that need to be mopped, and each day, the robot uses about 2 liters of its 4-liter water capacity. This allows us to refill the water only every other day, which is very convenient. The dust bags are also very large, holding significantly more volume than those of previous robot cleaners. This means we don’t have to empty them as often, adding to the overall convenience of the device.
One of the standout features of the Samsung Bespoke Jet Bot Combo AI Robot is its excellent navigation system. Unlike some other robotic vacuums, this one doesn’t need to bump into walls to know where to stop. The LiDAR mapping technology ensures precise navigation, preventing unnecessary collisions and ensuring thorough cleaning without causing any damage to our walls or furniture. The robot moves around obstacles with ease, and its smart sensors help it to avoid areas where it might get stuck.
In summary, the Samsung Bespoke Jet Bot Combo AI Robot has been a game-changer for us. With two dogs and a lot of floor space to cover, keeping our home clean used to be a constant challenge. Now, thanks to this advanced robotic vacuum, our floors are consistently clean, and we have more time to relax and enjoy our home. The combination of its powerful cleaning capabilities, large water and dust capacities, and precise navigation make it an excellent investment for anyone looking to maintain a clean home with minimal effort.
I would recommend this to a friend!
Written by a customer while visiting The Insiders