Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
58
4 Stars
8
3 Stars
2
2 Stars
3
1 Star
6
90%of customers recommend this product.
(
65 out of
72)
Customer Reviews for Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
Love our Combo Robot Vacuum and Mop
on August 14, 2024
Posted by: melodidamla
from San Diego
[This review was collected as part of a promotion.] We absolutely love this new Combo Vacuum and Mop Robot from Samsung. We have used separate mopping and vacuum robots in the past and have not liked the fact that the mop required specific cleaner to work. Samsung Bespoke Jet Bot Combo AI Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam only requires water to function keeping the tower easy to maintain and keeps the floors chemical free for our dog. The capacity to hold water and dust is large, limiting the need to empty or fill water often. It is easy to set up and organize routines using the SmartThings app. Our house appliances are Samsung so it is great to use one app for all of them. It mapped out our apartment pretty easily and is able to distinguish obstacles without avoiding huge areas. The noise level is much lower, so we can easily start it when we are around as well. I like the camera function to check on our dog who likes hanging under our bed frame. It cleans so well that I can finally wear black socks and do not have so much dog hair underneath. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
An absolute must-have!
on August 14, 2024
Posted by: shelly160
from Fairhope
[This review was collected as part of a promotion.] As a busy mom of three energetic boys, I can't express how much the Samsung Bespoke Jet Bot Combo AI has transformed my cleaning routine! This little powerhouse tackles both vacuuming and mopping simultaneously, saving me precious time. The AI object recognition is a game-changer - it navigates around toys and furniture like a pro, giving me peace of mind.
The All-in-One Clean Station is pure genius. It automatically empties the dustbin, washes the mop pads with hot water and steam, and even refills the water tank. No more dealing with dirty mop pads or constantly emptying the vacuum!
I love how it detects different floor types and adjusts accordingly. It lifts the mop pads when it encounters carpet, so I don't have to worry about wet carpets. The powerful suction picks up all the crumbs, dirt, and pet hair my boys leave behind.
This robot vacuum has seriously reduced my cleaning stress. It's like having a reliable cleaning assistant that works tirelessly while I focus on my family. For any busy parent looking to simplify their cleaning routine, this is an absolute must-have!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Life-Changing Home Cleaning Experience!
on August 14, 2024
Posted by: AlexF89
from San Diego
[This review was collected as part of a promotion.] **⭐️⭐️⭐️⭐️⭐️**
The Samsung Bespoke Jet Bot Combo AI Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam (VR7MD97714G) is an absolute game-changer in home cleaning! This sleek, high-tech device combines powerful suction with intelligent AI navigation to effortlessly keep my floors spotless. The auto steam function is a fantastic addition, ensuring deep cleaning and sanitization without any hassle. The all-in-one clean station makes maintenance a breeze, as it automatically empties and cleans itself. I’m thoroughly impressed with its performance and design—it's both efficient and stylish. It has truly transformed my cleaning routine and given me more time to enjoy my home. Highly recommended for anyone looking to elevate their home cleaning experience!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung never fails
on August 14, 2024
Posted by: Samsungdad1
from Redlands
[This review was collected as part of a promotion.] Let me start off by saying this is hands down my favorite robot vacuum. I have had several in the past and this unit blows them away . The Lider mapping works perfectly mapping my home and it even converts the image into a 3d layout. You are able to section off each room and have no go zones. The mopping feature is my favorite part . The vacuum will mop my entire first floor and actually lift the mop pads when is senses carpet or rugs. It also drains the dirty water and refill with clean and streams the mop pads to kill all the germs. My only regret is not getting the unit with the camera. Go get one for your self ASAP
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love the AI feature
on August 14, 2024
Posted by: Anonymous
from Macedonia
[This review was collected as part of a promotion.] I love my new Samsung Robot Vacuum and Mop. I like that it can be used as a Vacuum or a mop and I can control which to use in the smart things app. It even cleans the mop pads with steam and empties the debris in a container. I like that this robot is smarter and more hands off than my previous robot. My favorite part of this Vacuum is the AI object recognition because I don't have to worry about it sucking up charging cords or shoe laces.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This has changed my cleaning life!
on August 14, 2024
Posted by: OliveBranch
from Talking Rock
[This review was collected as part of a promotion.] I am always so busy as a mom of a little boy, a wife, working full time and I am a clean freak. I just love how much the Samsung Bespoke Jet Bot Combo AI has made my cleaning life so much easier! I love waking up to freshly vacuumed and moped floors each morning. My cleaning routine used to be for me to vacuum every other day. This helper tackles both vacuuming and mopping at the same time and even empties its own dust bin and cleans its mop heads! What's even better is it takes itself back to charge if it needs to and picks right back up after. The AI object recognition is awesome - it navigates around my son's toys, furniture, and other items with great care not bumping into it
The All-in-One Clean Station is easy to use as well. Just add fresh water every couple of days, and empty our the old dirty water. It automatically empties into the the dustbin inside the All in One Clean station and from time to time you empty out that part. It washes the mop pads with hot water and steam and refills itself with water when needed. My old mop is jealous.
It is a pro at knowing when it goes over a rug to keep vacuuming but stop the mop heads from touching the floor so it does not get wet. The suction is powerful enough to pick up all the crumbs, dirt, and pet hair my boy leaves behind. It is so nice to wake up to a clean floor It is also not very noisy so I have mine programmed to run each night after we go to bed. I simply set the routine program easily in the Smart Things app on my phone and choose how and when it should turn on automatically. I don't have to worry about a thing!
I can easily turn it off and send it back to its station if I need to as well. I can also see the map of the rooms where it has been vacuumed and where it still has to go. No more guessing if the robot vacuumed in a spot or room or not. I no longer use a pinball vacuum like my old one and do not know where it goes after bouncing off something.
I highly, highly highly say you need to get it. Especially if you love a good clean floor and hate mopping like me. Get it, it is a game changer and I just love it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Time saver
on August 14, 2024
Posted by: Tassu
from Eastvale
[This review was collected as part of a promotion.] This is one heck of a vacuum with A.I intelligence. I have different textures and it was able to get to all the corners and clean. The living room looked vacuumed, the carpet had the visual effects that tells you someone had recently vacuumed. I am in love with this product. Can't wait to set up a cleaning time and come to a clean house everyday!!!!!!!. Highly recommend it to family and friends .
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
One less chore
on August 14, 2024
Posted by: cblonders
from Farmington
[This review was collected as part of a promotion.] This robot vacuum has made keeping a clean house so much easier! I have it set on a schedule to vacuum and mop every day or every other day at a specific time. In the app you are able to customize the cleaning per room which is nice. I wish it was able to fit under our couch, that’s the only downside. The tanks hold a lot of water so you don’t have to empty/refill often which is very nice! The app has many other features to play around with so you are able to really customize your cleaning experience. Overall a very nice vacuum and easy set up! It navigates around objects easily and identifies if messes such as animal waste is present and won’t vacuum over it. It’s such a beautiful design and so easy anyone can use it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders