Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.2
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
65
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
10
87%of customers recommend this product.
(
80 out of
92)
Customer Reviews for Samsung - Bespoke Jet Bot Combo AI Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
4
Pretty good design
on January 18, 2025
Posted by: Liz1
[This review was collected as part of a promotion.] Great idea! Definitely better then Irobot and for the price it's pretty well design. Only reason it's not a 5 is because the whole for vacuum is very small. I have two shedding dogs and it got clogged. Once in a while it gets lost making circles.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the efficiency!
on October 28, 2025
Posted by: Abj624
from Pennsylvania
[This review was collected as part of a promotion.] Good vacuum and mop. Robot is loud. Wish the robot could vacuum and mop at same time. First it has to sweep...goes to recharge then gets the mops to mop floor. Very user friendly. Works work in samsung app.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE it!
on October 28, 2025
Posted by: Earthyshopper
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] This little robot has seriously changed the way I clean. It vacuums and mops at the same time, which means I get twice the work done without lifting a finger. The smart navigation is awesome—it finds its way around the house like a pro and doesn’t miss a spot. I just set it up and let it do its thing. Honestly, it’s been a great buy and makes keeping my place clean way easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent for Quick Mops, Misses Some Spots
on October 28, 2025
Posted by: imnikhil
from Fremont, CA
[This review was collected as part of a promotion.] The mopping function does a decent job with light messes, but sometimes it misses corners or leaves streaks. It's handy for quick cleans but not a substitute for deep mopping. Battery life is good, but the mop tank capacity could be larger.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US