Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.2
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
60
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
11
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
Smarter than the average vacuum
on August 14, 2024
Posted by: DogBite
from Lawrenceburg
[This review was collected as part of a promotion.] Received my vacuum in the mail and it was bigger than I excepted, so if you have issues moving around a bigger boxes enlist some help. I opened the nox and took all the items out and started putting the vacuum together. It was pretty self explanatory and didn’t even have to reference the instructions, after I got it all put together I put the vacuum on the base station to charge. As the vacuum was charging I filled the clean water bin up and proceeded to add the vacuum into my Smartthings application, this was easy for me already being a smartthing housewhole, it might be a little learning curve for a new user but its pretty easy to figure out. The first run I just did a vacuum run and it also mapped out my flooring. I put some objects in the middle of the floor to test out the AI object detection “a shoe, sock, and some play poop from one of my childs toys”. My previous vacuum that was suppose to be able to avoid things like this is no longer with us! It did a great job of avoiding the object I placed on the floor along with my old blind and deaf dog. No animals were hurt during the making of this revew! The vacuum was very speedy at vacuuming the floors and did a very good job at it and I’m really like not having to deal with emptying the dirt from the vacuum as it returned to the base stations and emptied the dirt. Next test was the mopping feature which really surprised me as the previous vacuum was suppose to mop also but was less than desirable results, but this new one did a fantastic job like 10x better than my partner which does zero mopping I really appreciate not having to put much effort into the mopping feature as it empties the dirty water into the dirty water clean and if it need more get it from the the clean water bin. Overall I have been extremely pleased with my new floor cleaning army of one!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Effortless and Impressive Cleaning Power
on August 14, 2024
Posted by: alan1986
from Paso Robles
[This review was collected as part of a promotion.] The Samsung VR7MD97714G AI Jet Bot has exceeded my expectations. This smart device works excellently on both hardwood floors and carpets, managing to clean them simultaneously with impressive efficiency. The transition between surfaces is seamless, and the cleaning power is consistently thorough. I'm particularly impressed with its ability to navigate around furniture and obstacles with ease, thanks to its advanced AI capabilities. The convenience of scheduling cleanings and controlling the bot through a user-friendly app adds to the overall positive experience. Setting it up through the SmartThings app was seamless. A nice additional feature is the built-in camera, which allows me to watch my animals while I'm away, turn on the TV or play music for them, and even greeting my kids when they arrive home from school. It's a fantastic investment for anyone looking to maintain spotless floors effortlessly while enjoying extra peace of mind.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Super impressed! Love it
on August 14, 2024
Posted by: Anonymous
from Austin
[This review was collected as part of a promotion.] I've had robot vacuums before, but they just haven't worked in my space and didn't have the right features. This vacuum finally fixed that for me, plus it mops! The setup was super easy, and the mapping is so quick and accurate. The obstacle detection is also the best I've ever seen - it completely avoids just about everything! Thanks to that, I can run the bot as often as I want without worrying about picking up every cable or dog toy in the way. I'm also embarrassed to admit that I barely mopped before getting this bot since it was too much hassle - this is my first mopping robot, and I am super happy with it. Samsung has also thought of everything, and the mopping pads wash and sanitize themselves all within the base without me ever having to touch them. This robot has really made it so much easier to keep my house clean.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great robot with amazing features!
on August 14, 2024
Posted by: DreVS
from Austin
[This review was collected as part of a promotion.] This is the best robot vacuum and mop I've ever owned! My house is usually very cluttered with things that my old vacuums have struggled with, but this robot has no problem weaving around obstacles and avoids getting stuck so well. The mop feature is also really thoughtful - I have a combination of vinyl, really high pile rugs, and carpet, and the robot detects this and switches modes seamlessly. It also goes back to the base station to detach the mopping pads when it detects my high pile rug, which is super helpful! I'm also surprised by some of the cool features I didn't know this robot had - I have 3 cats and 2 dogs, and didn't realize how great this robot is for pet owners. It definitely handles all the fur like a champ, but on top of that, it was a home monitoring mode that lets you navigate your home and see live video from the camera. It even has a barking detection feature, and can seek out your pets so you can see them if you're away from home, and can even play music to soothe them! I didn't know about all these features when I bought it, so it was such a cool bonus. I really like the robot so far, and definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Just Wow- Amazing product to keep my home clean
on August 14, 2024
Posted by: dtou812
from CLAREMONT
[This review was collected as part of a promotion.] This Samsung Bespoke JetBot redefines home cleaning with its ease of setup, advanced mapping, and user-friendly app. Straight out of the box, setup is simple: just charge the vacuum, connect it to Wi-Fi via the intuitive app, and it's ready for its first run. Using LIDAR technology, the vacuum maps my home in about 60 minutes, allowing me to watch real-time mapping on the app. I can customize cleaning zones to focus on specific areas or avoid others. The app is a highlight, offering remote control, scheduling, real-time notifications, and maintenance reminders. I can start, pause, and stop cleaning sessions remotely, ensuring your floors are always clean. Performance-wise, the vacuum excels with powerful suction, multi-surface brushes, and a high-capacity dustbin, efficiently tackling dirt, debris, and pet hair. Overall, this vacuum combines effortless setup, intelligent mapping, and a feature-rich app to make home cleaning a breeze, making it a valuable addition to any household. Lastly, it looks GREAT in our living room
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Game-Changer in Home Cleaning!
on August 14, 2024
Posted by: Supressor07
from Frederick
[This review was collected as part of a promotion.] I recently purchased the Bespoke Jet Bot Combo™ AI Robot Vacuum and Mop with All-in-One Clean Station® with Auto Steam, and it has been an absolute game-changer for my home cleaning routine. The Samsung VR7MD97714G has exceeded all my expectations.
The Jet AI Object Recognition and 3D Obstacle Avoidance Sensor is incredibly impressive. It effortlessly navigates around obstacles and ensures thorough cleaning, even in hard-to-reach areas. No more worrying about the vacuum getting stuck or missing spots!
The AI Floor Detect feature is a standout. It intelligently adjusts to different floor types, ensuring optimal cleaning. I especially appreciate how the mop pads lift or detach to avoid contaminating carpets—it's a thoughtful and practical design.
The All-in-One Clean Station with Auto Steam is a lifesaver. It takes care of everything from cleaning the mop pads with hot water and steam to emptying the dustbin and refilling the water tank. Maintenance has never been this hassle-free.
One of my favorite aspects is how it handles my hardwood floors and carpets seamlessly. I love watching it move from one type of flooring to another without any hiccups. Plus, the fact that it avoids my children's toys and pet's water bowl is a huge relief. I no longer have to worry about coming home to find the vacuum stuck somewhere or the mop pad drenched with dirty water.
Another personal highlight is the scheduling feature. I have it set to clean every morning while I'm at work, and it's such a pleasure to come home to spotless floors. It has truly freed up my weekends, giving me more time to spend with my family.
Overall, the Bespoke Jet Bot Combo™ AI Robot Vacuum and Mop with All-in-One Clean Station® with Auto Steam has transformed my cleaning experience. It's efficient, intelligent, and incredibly convenient. I highly recommend it to anyone looking for a top-of-the-line cleaning solution!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Press Start and Forget About it
on August 14, 2024
Posted by: Anonymous
from Madison
[This review was collected as part of a promotion.] There are many good things about this robot vacuum/mop combo. Compared to my previous vacuum robot, this one is quieter, faster, and doesn’t need to empty during cleaning. Other things that make this a good buy are that when it mops, the water dries fast and it has a camera so you can check in on it—or your house when you’re away. There is an install video which is very helpful to have it ready to go in a short amount of time—although mine was only 25% charged out of the box.
There are some drawbacks that I’ve noticed. I think because it can see things compared to my previous robot vacuum, it knows not to bump into things and so it doesn’t go to the edge around the walls and other objects. When changing to mopping, it returns to the base and installs the mop piece on its own and it also adds water by itself. However, it did not mop my bathroom or entry area with hard floor. At the end when it dispenses the dirty water and cleans the mop head, it takes about 10 minutes and it’s loud so putting the base in a bedroom away from you would be better.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Mr Roboto Cleaner
on August 14, 2024
Posted by: Bpower2
[This review was collected as part of a promotion.] This robot vacuum is the best! . I just love how much the Samsung Bespoke Jet Bot Combo AI has made my cleaning life so much easier! Waking up daily to vacuumed and moped floors makes me feel like king.
It tackles both vacuuming and mopping at the same time and even empties its own dirt in the bin and cleans its own mop heads! All you need to do is add fresh water every couple of days, and empty out the old dirty water. The All in One Clean station holds the water and the dirt. It is smart at knowing when it goes over a rug to keep vacuuming but stop the mop heads from touching the floor so it does not get wet. The suction is powerful enough to pick up all the crumbs, dirt, and pet hair.
I programmed mine to run each night after we go to bed. I simply set the routine program easily in the Smart Things app on my phone and choose how and when it should turn on automatically.. I highly recommend you get this! Make your life easier.
I would recommend this to a friend!
Written by a customer while visiting The Insiders