Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.2
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
60
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
11
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
This has changed my cleaning life!
on August 14, 2024
Posted by: OliveBranch
from Talking Rock
[This review was collected as part of a promotion.] I am always so busy as a mom of a little boy, a wife, working full time and I am a clean freak. I just love how much the Samsung Bespoke Jet Bot Combo AI has made my cleaning life so much easier! I love waking up to freshly vacuumed and moped floors each morning. My cleaning routine used to be for me to vacuum every other day. This helper tackles both vacuuming and mopping at the same time and even empties its own dust bin and cleans its mop heads! What's even better is it takes itself back to charge if it needs to and picks right back up after. The AI object recognition is awesome - it navigates around my son's toys, furniture, and other items with great care not bumping into it
The All-in-One Clean Station is easy to use as well. Just add fresh water every couple of days, and empty our the old dirty water. It automatically empties into the the dustbin inside the All in One Clean station and from time to time you empty out that part. It washes the mop pads with hot water and steam and refills itself with water when needed. My old mop is jealous.
It is a pro at knowing when it goes over a rug to keep vacuuming but stop the mop heads from touching the floor so it does not get wet. The suction is powerful enough to pick up all the crumbs, dirt, and pet hair my boy leaves behind. It is so nice to wake up to a clean floor It is also not very noisy so I have mine programmed to run each night after we go to bed. I simply set the routine program easily in the Smart Things app on my phone and choose how and when it should turn on automatically. I don't have to worry about a thing!
I can easily turn it off and send it back to its station if I need to as well. I can also see the map of the rooms where it has been vacuumed and where it still has to go. No more guessing if the robot vacuumed in a spot or room or not. I no longer use a pinball vacuum like my old one and do not know where it goes after bouncing off something.
I highly, highly highly say you need to get it. Especially if you love a good clean floor and hate mopping like me. Get it, it is a game changer and I just love it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Time saver
on August 14, 2024
Posted by: Tassu
from Eastvale
[This review was collected as part of a promotion.] This is one heck of a vacuum with A.I intelligence. I have different textures and it was able to get to all the corners and clean. The living room looked vacuumed, the carpet had the visual effects that tells you someone had recently vacuumed. I am in love with this product. Can't wait to set up a cleaning time and come to a clean house everyday!!!!!!!. Highly recommend it to family and friends .
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
One less chore
on August 14, 2024
Posted by: cblonders
from Farmington
[This review was collected as part of a promotion.] This robot vacuum has made keeping a clean house so much easier! I have it set on a schedule to vacuum and mop every day or every other day at a specific time. In the app you are able to customize the cleaning per room which is nice. I wish it was able to fit under our couch, that’s the only downside. The tanks hold a lot of water so you don’t have to empty/refill often which is very nice! The app has many other features to play around with so you are able to really customize your cleaning experience. Overall a very nice vacuum and easy set up! It navigates around objects easily and identifies if messes such as animal waste is present and won’t vacuum over it. It’s such a beautiful design and so easy anyone can use it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Super smart and super quiet
on August 14, 2024
Posted by: Chrischen1
from SAN FRANCISCO
[This review was collected as part of a promotion.] I've been using the Samsung Bespoke Jet Bot with vacuum and mop for about a week and I'm very happy with the product:
Setup
Super quick. Take all the plastic wrap off. Plug the base into the wall, and then slide the robot into the base. It takes about an hour to fully charge the first time. I then downloaded the SmarThings app and finished set up there.
Super quick. Take all the plastic wrap off. Plug the base into the wall, and then slide the robot into the base. It takes about an hour to fully charge the first time. I then downloaded the SmarThings app and finished set up there.
App
Very easy to use. You'll need to map out the house the first time, which takes 5 minutes where the robot roams around and scans the rooms.
Very easy to use. You'll need to map out the house the first time, which takes 5 minutes where the robot roams around and scans the rooms.
Vacuum
Vacuum is very easy. There are a few types of routes you can select from the app, but the robot does a good job cleaning up dust and pet dander.
Vacuum is very easy. There are a few types of routes you can select from the app, but the robot does a good job cleaning up dust and pet dander.
Mop
The mopping option was amazing. I set the robot to mop slowly and it did a good job cleaning my hardwood floors. The robot is smart enough to not go on area rugs.
The mopping option was amazing. I set the robot to mop slowly and it did a good job cleaning my hardwood floors. The robot is smart enough to not go on area rugs.
Overall
I'm very happy with the robot. It's smart and knows to go around stairs and obstacles, and charges and cleans the pads on its own. I really like the steam option to sanitize the mop brushes after it's done cleaning. I highly recommend this product!
I'm very happy with the robot. It's smart and knows to go around stairs and obstacles, and charges and cleans the pads on its own. I really like the steam option to sanitize the mop brushes after it's done cleaning. I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
My floors are so clean
on August 14, 2024
Posted by: Nash79
from Kent
[This review was collected as part of a promotion.] I love this Robot because it works while I work from home. My floors get vacuumed and mopped while I am busy doing other things and it makes me so happy. I love that I can control the robot using my voice with Bixby. I like that I can check on my dog while I am away from home. There are so many cool features and I like that the dust bin empties itself and the mop wets the pads and steam cleans them. Overall, I'm impressed with this robot and I'm really happy with it's performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
The best helper ever!
on August 14, 2024
Posted by: Ddliserio
from San Antonio
[This review was collected as part of a promotion.] I recently got the Samsung Bespoke Jet Bot Combo, and I’m really impressed! It looks super sleek and modern. It’s great at vacuuming up dirt, pet hair, and crumbs from both carpets and hard floors. The mop feature is a nice touch too, leaving my floors looking shiny.
What I love the most is how smart it is with its navigation. It covers every corner without missing spots or getting stuck. Plus, I can control it with my phone, which makes scheduling cleanings and checking on it really convenient.
The only reason I’m giving it four stars instead of five is that the mop isn’t the best for tough stains, and long hair gets wrapped around everything.
Overall, the Samsung Bespoke Jet Bot Combo is a fantastic addition to my home, combining powerful vacuuming and convenient mopping in one cool device. Who doesn't love waking up to a freshly mopped and vacuumed home every morning?! Definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Helps us with 2 less chores
on August 14, 2024
Posted by: Jliserio
from San Antonio
[This review was collected as part of a promotion.] I recently picked up the Samsung Bespoke Jet Bot Combo, and it's been a game-changer. The design is sleek, and it fits our space nicely. The vacuum power is incredible; it handles dirt, pet hair, and crumbs on both carpets and hard floors without a hitch. The mop feature is a real bonus, leaving my floors pretty dang clean.
The smart navigation is super efficient, covering every corner without missing a spot or getting stuck. Controlling it through my phone is a huge plus—I can schedule cleanings and check its status whenever I want.
Honestly, I have no complaints. It tackles everything I throw at it, and the convenience it offers is unbeatable. The Samsung Bespoke Jet Bot Combo is a perfect addition to my home, combining powerful vacuuming and effective mopping in one cool device. Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
All Smiles
on August 14, 2024
Posted by: Joshuaphotography
from West Jordan
[This review was collected as part of a promotion.] I was skeptical but now wanting another vacuum for my basement. I PROMISE IT WILL PUT A SMILE ON YOUR FACE. SO MANY FEATURES!!! I included a picture example of phone set up for AI Robot Vaccum. You can select the rooms to be vaccumed and mopped or just vacuuming. You can name your Vaccum. Another great feature is the ability to select the days and time you want it to run. This vaccum can be set to greet the kids at the door when they get home from school. At first I was worried my dog would be scared but she wasn't. She ignores it and the vacuum is strong and quiet. With this vaccum you will have the ability to see what the vaccum sees on the camera. You can set it to avoid even small objects that wouldn't be dirt or garbage. My floor is always clean now it feels like we hired help. I'm grateful for the peace this brings to our family. Samsung really came through with this successful product.
I would recommend this to a friend!
Written by a customer while visiting The Insiders