Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
3.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
19
4 Stars
6
3 Stars
3
2 Stars
4
1 Star
6
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
Samsung proved me wrong
on August 14, 2024
Posted by: KRambo32
[This review was collected as part of a promotion.] I'm going to start off by saying my husband was finally right. I was against buying this vacuum because of the price but my husband was persistent so we pulled the trigger. I am so glad we bought this unit it is worth ever penny. The navigation works so well it shocked me. The mopping feature allows us to mop twice a week with out lifting a finger. The pads on the mop get steam cleaned eliminating any bad smells. The smart things app is super Intuitive I'm not a tec women and even I understand how to program daily cleanings. Trust me if you are in the market for a robot vacuum this one is a winner
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
First Impression-nice design, good cleaning!
on August 14, 2024
Posted by: susan484
from Marietta
[This review was collected as part of a promotion.] This chatty little robot vacuum/mop was a breeze to setup. From opening the box to the unit taking a spin around the living room was maybe 20 minutes total. Of course it had to go back and charge soon but this was definitely a simple setup. Simply remove the various tape, plug in the Clean Unit, add the mop head cleaning and ramp and add water to the clean water container. This bot talks-a lot. I will probably try to disable a few of the announcements in the future. Linking the robot to my existing SmartThings app was simple. I installed without the QR code but the app immediately found the unit, registered it and was done in less than 2 minutes. The robot is very quiet which I love. What I love even more is that my robot hating dogs don’t bother this one I think because it is quiet. I will be setting it to clean overnight and I don’t thing they will even hear it.
One thing to note is that this is a BIG unit. While it is stylish with clean lines, it is large. It has a temporary home in my living room while I rearrange areas of the kitchen to make room for the larger clean unit. But it has to be large so I don’t have to fill and empty water and dust bins so often. Just be aware that if you have a small apartment, this may not be the unit for you.
So far it has done a good job of mapping out the living room and it did pretty well with vacuuming in its first pass. I don’t think the mop function was set for this pass but the vacuum picked both large and small particles and handled my hardwood and area rugs easily. I also like the large bins which mean that the robot won’t require human interventions to add water or empty dust bins like my previous models. This means this unit can clean my whole main floor overnight. Previous models required more water and often a bin empty before the entire thing was complete. I’ll be updating my review as I put it through its paces, but so far I like the style and performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Just Wow- Amazing product to keep my home clean
on August 14, 2024
Posted by: dtou812
from CLAREMONT
[This review was collected as part of a promotion.] This Samsung Bespoke JetBot redefines home cleaning with its ease of setup, advanced mapping, and user-friendly app. Straight out of the box, setup is simple: just charge the vacuum, connect it to Wi-Fi via the intuitive app, and it's ready for its first run. Using LIDAR technology, the vacuum maps my home in about 60 minutes, allowing me to watch real-time mapping on the app. I can customize cleaning zones to focus on specific areas or avoid others. The app is a highlight, offering remote control, scheduling, real-time notifications, and maintenance reminders. I can start, pause, and stop cleaning sessions remotely, ensuring your floors are always clean. Performance-wise, the vacuum excels with powerful suction, multi-surface brushes, and a high-capacity dustbin, efficiently tackling dirt, debris, and pet hair. Overall, this vacuum combines effortless setup, intelligent mapping, and a feature-rich app to make home cleaning a breeze, making it a valuable addition to any household. Lastly, it looks GREAT in our living room
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung ultimate robot vacuum and mop
on August 14, 2024
Posted by: Pravali
from Georgetown
[This review was collected as part of a promotion.] My first thought after opening it , this one is so huge and I’m happy so it can get more storage of water and dust . First it takes 3d mapping of each room and give a time estimate to clean and mop . What’s the best thing I like about this is ,it’s doing both vacuum and mop at the same time and lots of saving .time and energy here . It can detect the carpet and floor perfectly and working accurately on the corners and if there is any obstacles . Have awesome features I really like about is auto wash ,dry , refill the water and empty the dust . It’s a life saver for me .i can manage everything now with just my fingers using smart things app .
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive Robot Vacuum
on August 14, 2024
Posted by: bradybunch51
from Bradenton
[This review was collected as part of a promotion.] The Bespoke Jet Bot Combo Robot vacuum is amazing. First off, let us welcome the Jet Bot to the family, and we named her Alice. Alice is one smart cookie; she can automatically adjust to the different types of flooring in the house. Alice can manage the pet hair, crumbs and all the other messes the Bradybunch leaves behind on the floor. With the app I can easily manage her, check her status and more. I can set specific cleaning times. The suction power is incredible. Not only does Alice vacuum the floors, but she also mops the floors, she is amazing. I am expressed with how well Alice covers the floors wall to wall, with no spot left behind. Super easy to set up, it takes about an hour to fully charge the vacuum after set -up, please be sure to download the Smart Things APP. The first time you map out the house, Alice will scan and get to know the layout. I love using the App. It shows me exactly where Alice is! With the App I can set zones, set up and set up cleaning times. She is smart and knows enough not to mop the area rugs, she does an amazing job on my tile and hard wood flooring. The steam option, I like, sanitizes, and cleans the mop brushes. The extra-large clean water and dirty water reservoir is outstanding. I like that I only need to add fresh water once a week and empty the dirty water once a week. It also drains the dirty water and refills with clean water. Alice is smart and will not bump into your furniture or walls while vacuuming or mopping. Her LIDAR Navigation with 3D mapping, she detects all the rooms and furniture creating an accurate 2D/3D layout of the house. After Alice is finished with her cleaning tasks, she returns to her home base to rest and charge up. This vacuum/ mop combo is a game changer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
MY SAVING GRACE!
on August 14, 2024
Posted by: KourtneyCarranza
from Mentone
[This review was collected as part of a promotion.] This is my new best friend! I can’t say enough good things about the Samsung Bespoke Jet Bot Combo Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam! I was highly anticipating its arrival, and I will say it’s HEAVY duty, which caught me off guard. It didn’t come with directions on putting it together, but it was fairly easy for my husband and I to figure out. Probably took about 10-15 to fully set up. We got it going and let it do its thing, and immediately fell in love. All of its controls are done through the Smart Things app with Samsung, which we were already familiar with due to owning other Samsung products. Within the app you can control the settings from things like speed to water pressure etc. My floors have never been so clean in my life!! It works wonders and has brought the shine to life. My only dislike of this is that the charging station is a little bit bulkier than I would’ve liked and not extremely “ aesthetic” but the work that it produces makes it worth that part. It’s so nice to literally get a fresh vaccum and mop, every evening from the comfort of my couch! My Husband is a bigger fan than I am, and tries to turn it on twice a day. Thankfully you can set a schedule right from the app. We’ve even been trying to come up with a creative name for our little friend! 10/10 recommend.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Alice is Amazing!
on August 14, 2024
Posted by: Brady122
from Belle Mead
[This review was collected as part of a promotion.] I must say, this is an impressive Jet Bot Combo Robot Vacuum. The set up was straightforward. Download the Smart things app. First out of her base Alice maps the house, which impressed me how smart she is and how well the App works. She vacuums and mops. She knows the difference between rugs, wood floors and ceramic floors. She does not mop the rugs. She has a set emptying bin. When Alice is finished with her cleaning or needs aa charge she heads back to her base for a much-needed rest. Alice has no problem going around furniture. She is a smart girl; she does not bang into furniture or walls. She does a fantastic job cleaning the rugs or floors. No streaks left when she mops. I like that the mopping pads wash and sanitize themselves. The smart thing app lets view where Alice is cleaning, set up a cleaning routine and more. Alice is top notch! Her cleaning power and intelligent features are impressive. The 3D mapping is the best. The All-In-One Clean Station is a win/win, it automatically empties the dustbin and washes the mop pads. Alice is a joy to have in the house, she is a great big help. Her suction power is fantastic.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Timesaver = Lifesaver
on August 14, 2024
Posted by: jshen1121
from San Francisco
[This review was collected as part of a promotion.] I've been using the Samsung VR7MD96514G/AA robot vacuum and mop for a few weeks now, and it has made a significant impact on the cleanliness of my home and saved us so much time.
Setting up the Samsung VR7MD96514G/AA was straightforward. The instructions were clear, and the initial setup took only a few minutes. The device is user-friendly, with intuitive controls both on the unit itself and via the accompanying smartphone app.
**Performance**
In terms of vacuuming, the VR7MD96514G/AA does an impressive job. It picks up dust, pet hair, and other debris effectively on both carpets and hard floors. The mopping function is also commendable; it manages to clean up light spills and maintain a fresh look on my tile and hardwood floors. However, for heavy-duty stains, manual mopping is still required.
In terms of vacuuming, the VR7MD96514G/AA does an impressive job. It picks up dust, pet hair, and other debris effectively on both carpets and hard floors. The mopping function is also commendable; it manages to clean up light spills and maintain a fresh look on my tile and hardwood floors. However, for heavy-duty stains, manual mopping is still required.
**Navigation**
The navigation system on this robot vacuum is highly efficient. It maps the room accurately and avoids obstacles with ease. The vacuum's cleaning pattern is systematic, ensuring that it covers the entire floor without missing spots.
The navigation system on this robot vacuum is highly efficient. It maps the room accurately and avoids obstacles with ease. The vacuum's cleaning pattern is systematic, ensuring that it covers the entire floor without missing spots.
**Battery Life**
The battery life is quite decent. On a full charge, the vacuum can clean for about 90 minutes, which is sufficient for most medium-sized homes. It takes approximately three hours to recharge fully, which is fairly standard for robot vacuums.
The battery life is quite decent. On a full charge, the vacuum can clean for about 90 minutes, which is sufficient for most medium-sized homes. It takes approximately three hours to recharge fully, which is fairly standard for robot vacuums.
**App and Connectivity**
The smartphone app enhances the user experience significantly. It is easy to connect the vacuum to the app, and the controls are intuitive. You can schedule cleanings, monitor the vacuum's progress, and adjust settings remotely, making it very convenient.
The smartphone app enhances the user experience significantly. It is easy to connect the vacuum to the app, and the controls are intuitive. You can schedule cleanings, monitor the vacuum's progress, and adjust settings remotely, making it very convenient.
**Maintenance**
Maintaining the VR7MD96514G/AA is relatively simple. The dustbin is easy to empty, and the brushes are accessible for cleaning. The mop attachment can be removed and washed, which helps in keeping the device in good working condition.
Maintaining the VR7MD96514G/AA is relatively simple. The dustbin is easy to empty, and the brushes are accessible for cleaning. The mop attachment can be removed and washed, which helps in keeping the device in good working condition.
**Value for Money**
Given its performance and features, the Samsung VR7MD96514G/AA offers good value for its price. It may not be the cheapest option on the market, but the convenience and cleaning power it provides justify the investment.
Given its performance and features, the Samsung VR7MD96514G/AA offers good value for its price. It may not be the cheapest option on the market, but the convenience and cleaning power it provides justify the investment.
I would recommend this to a friend!
Written by a customer while visiting The Insiders