Customer reviews from Samsung US
Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Average customer rating
4.2
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
60
4 Stars
12
3 Stars
3
2 Stars
4
1 Star
11
84%of customers recommend this product.
(
70 out of
83)
Customer Reviews for Samsung - Bespoke Jet Bot Combo Robot Vacuum & Mop with All-in-One Clean Station with Auto Steam - Satin Greige
Customer Rating
5
It Mops!
on August 14, 2024
Posted by: Chemist1981
from Gainesville
[This review was collected as part of a promotion.] First, it really is easy to set up. Just unbox and add water. I am unsure how it all works, but the AI Object Recognition and AI Floor Detect seemed to work well. My area was mapped then I set for just vacuum. Did a great job. I then set to mop, and it worked as well! I like the Obstacle Avoidance system as it stops befor running into an obstical. my old one actually bumped into things, and left mars. The Clean Station says it has Steam Sanitation, Auto Wash, Auto Dry, and Auto Dust Empty. The unit actually tells you through a speaker that it is doing each step. Again, I do not know how LiDAR Navigation works, but it does. I just used smart things to set the mode and turn it on from work. Again, very cool! Early on, but initial impressions are great!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
So soo good
on August 14, 2024
Posted by: jlynlui
from Claremont
[This review was collected as part of a promotion.] We love our new Samsung Bespoke Jet Bot Combo Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam. Compared to my old robot vac, this new one is lightyears ahead. The Jet Bot is able to vacuum and mop, and with the AI technology it can detect walls, furniture, items and people too. Through its AI detection system it will not bump into items but rather get very close, which is nice since it won't leave scratches or marks. It can also detect all the rooms, walls, and furniture, creating a very accurate 2D/3D layout of the home. This is nice because it allows you to create custom setting per room and at the end of its cleaning it will show you exactly where it cleaned, and how long it took. Best of all is that it self returns to its housing unit, self cleans, wash, dries, and empties itself. Only minor improvement we see is if it could lock in the mop pads as occasionally we do find that it falls off in the middle of cleaning and then we need to go relocate it and put it back on. Other than that it is a wonderful piece to have at home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
That vacuum is definitely artificial intelligent
on August 14, 2024
Posted by: Mohadi103
from Boonton
[This review was collected as part of a promotion.] This is a really cool gadget that I never knew I needed. To start its bigger than I thought, holds a lot of clean water, dust, and dirty water. Won't need to empty or fill too often which is a plus. Was very easy to set up, didn't look at the instructions once. Self explanatory. It mapped out my house very fast, able to navigate around all obstacles. Picks up the dirty with great precision. It knew what part of my house was the kitchen, dinning room, living room. The self clean part is amazing, all I have to do is empty dust, dirty water, and fill with clean water. Only uses water no chemicals don't need to continue spending on it after initial purchase. Being able to set it on a clean schedule while no one is home is great since I have 2 toddlers and they follow it every where, caught the 2 year old sitting on it. Surprisingly it held very well and carried him (don't recommend allow them to use it as a hover board though haha). Connecting and controlling through the smarthings app. Added features I did not anticipate is the pet care. Can notify if dogs are barking, can locate pet and allow me to see them live on camera, play music to entertain pet. Everyone that had seen it is intrigued by it. I love it so far and can't wait to clean out house less. Relax and let it vacuum and mop the floor!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love our Combo Robot Vacuum and Mop
on August 14, 2024
Posted by: melodidamla
from San Diego
[This review was collected as part of a promotion.] We absolutely love this new Combo Vacuum and Mop Robot from Samsung. We have used separate mopping and vacuum robots in the past and have not liked the fact that the mop required specific cleaner to work. Samsung Bespoke Jet Bot Combo AI Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam only requires water to function keeping the tower easy to maintain and keeps the floors chemical free for our dog. The capacity to hold water and dust is large, limiting the need to empty or fill water often. It is easy to set up and organize routines using the SmartThings app. Our house appliances are Samsung so it is great to use one app for all of them. It mapped out our apartment pretty easily and is able to distinguish obstacles without avoiding huge areas. The noise level is much lower, so we can easily start it when we are around as well. I like the camera function to check on our dog who likes hanging under our bed frame. It cleans so well that I can finally wear black socks and do not have so much dog hair underneath. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
An absolute must-have!
on August 14, 2024
Posted by: shelly160
from Fairhope
[This review was collected as part of a promotion.] As a busy mom of three energetic boys, I can't express how much the Samsung Bespoke Jet Bot Combo AI has transformed my cleaning routine! This little powerhouse tackles both vacuuming and mopping simultaneously, saving me precious time. The AI object recognition is a game-changer - it navigates around toys and furniture like a pro, giving me peace of mind.
The All-in-One Clean Station is pure genius. It automatically empties the dustbin, washes the mop pads with hot water and steam, and even refills the water tank. No more dealing with dirty mop pads or constantly emptying the vacuum!
I love how it detects different floor types and adjusts accordingly. It lifts the mop pads when it encounters carpet, so I don't have to worry about wet carpets. The powerful suction picks up all the crumbs, dirt, and pet hair my boys leave behind.
This robot vacuum has seriously reduced my cleaning stress. It's like having a reliable cleaning assistant that works tirelessly while I focus on my family. For any busy parent looking to simplify their cleaning routine, this is an absolute must-have!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Life-Changing Home Cleaning Experience!
on August 14, 2024
Posted by: AlexF89
from San Diego
[This review was collected as part of a promotion.] **⭐️⭐️⭐️⭐️⭐️**
The Samsung Bespoke Jet Bot Combo AI Robot Vacuum and Mop with All-in-One Clean Station with Auto Steam (VR7MD97714G) is an absolute game-changer in home cleaning! This sleek, high-tech device combines powerful suction with intelligent AI navigation to effortlessly keep my floors spotless. The auto steam function is a fantastic addition, ensuring deep cleaning and sanitization without any hassle. The all-in-one clean station makes maintenance a breeze, as it automatically empties and cleans itself. I’m thoroughly impressed with its performance and design—it's both efficient and stylish. It has truly transformed my cleaning routine and given me more time to enjoy my home. Highly recommended for anyone looking to elevate their home cleaning experience!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung never fails
on August 14, 2024
Posted by: Samsungdad1
from Redlands
[This review was collected as part of a promotion.] Let me start off by saying this is hands down my favorite robot vacuum. I have had several in the past and this unit blows them away . The Lider mapping works perfectly mapping my home and it even converts the image into a 3d layout. You are able to section off each room and have no go zones. The mopping feature is my favorite part . The vacuum will mop my entire first floor and actually lift the mop pads when is senses carpet or rugs. It also drains the dirty water and refill with clean and streams the mop pads to kill all the germs. My only regret is not getting the unit with the camera. Go get one for your self ASAP
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Love the AI feature
on August 14, 2024
Posted by: Anonymous
from Macedonia
[This review was collected as part of a promotion.] I love my new Samsung Robot Vacuum and Mop. I like that it can be used as a Vacuum or a mop and I can control which to use in the smart things app. It even cleans the mop pads with steam and empties the debris in a container. I like that this robot is smarter and more hands off than my previous robot. My favorite part of this Vacuum is the AI object recognition because I don't have to worry about it sucking up charging cords or shoe laces.
I would recommend this to a friend!
Written by a customer while visiting The Insiders