Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.3
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
299
4 Stars
121
3 Stars
38
2 Stars
12
1 Star
22
84%of customers recommend this product.
(
207 out of
246)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5
Works well.
on November 1, 2025
Posted by: Air fry?
[This review was collected as part of a promotion.] Product seems to work well. Getting to learn different functions. Use documentation could be better.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 2, 2025
Posted by: Casper
[This review was collected as part of a promotion.] Very happy with our decision. All the features we went looking for.
Written by a customer while visiting whirlpool.com
Customer Rating
5
works great!
on November 2, 2025
Posted by: Mom2many
[This review was collected as part of a promotion.] I bought this a month ago and I’m so happy that I did. I was able to remove my old microwave that was taking up counter space. Works perfectly!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Good until it stopped working
on November 3, 2025
Posted by: Aaron
[This review was collected as part of a promotion.] Stopped working after 3 months. It also has a delay when you press the buttons so you have slowly push them or it won’t work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 835728.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great change
on November 3, 2025
Posted by: Bonnie
[This review was collected as part of a promotion.] The microwave doesn't over cook. The auto setting is spot on.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Have had this a week and very satisfied. Very easy to use and I don’t think I’ve discovered all the features yet! Takes some of the guesswork out of cooking. Looks nice in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Failed within 10 months..
on November 4, 2025
Posted by: Bob Novak
[This review was collected as part of a promotion.] When it functioned, this was a pretty good device. It was easy enough to use, heated foods correctly and other modes like the fan, light, defrost were also good.
It, however, broke with either the magnatron, diode or capacitor failing in 10 months of use.. and for a modern microwave that is complete garbage.
Response from whirlpool.comBy Branded Team, Consumer Care, November 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 833833
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 5, 2025
Posted by: Jules
[This review was collected as part of a promotion.] I like the microwave very much. It replaced my previous Whirlpool Microwave. I just wish there were some size options. Something a little less deep -- flush with my cabinets would be ideal.
Written by a customer while visiting whirlpool.com