Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.3
(492 Reviews)
Rating breakdown 492 reviews
5 Stars
299
4 Stars
121
3 Stars
38
2 Stars
12
1 Star
22
84%of customers recommend this product.
(
207 out of
246)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5
Great Features
on October 24, 2025
Posted by: Kyle5500
[This review was collected as part of a promotion.] Great Microwave best and most modern ever. Very pleased so far
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and love how the beeping is Not so
on October 25, 2025
Posted by: Frank
[This review was collected as part of a promotion.] Got this a few weeks ago, and we love the quietness and ease of use. My only wish is that the clock screen would reset one the timer ended instead of having to hit cancel after each use. Unless there is a setting I have not figured out yet.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 26, 2025
Posted by: HDCO
[This review was collected as part of a promotion.] The only thing I don’t like about this new microwave is that the exhaust fan turns on anytime you run the microwave. On older models, only the cooling fan turned on not the exhaust.
Written by a customer while visiting whirlpool.com
Customer Rating
4
More options
on October 26, 2025
Posted by: Anonymous
from Mo
[This review was collected as part of a promotion.] With 16 years of service with our other Whirlpool microwave, we decided to make whirlpool our choice whith this microwave
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Microwave
on October 26, 2025
Posted by: EricS HB
from Huntington Beach, CA
[This review was collected as part of a promotion.] I bought this microwave a couple of weeks ago and am generally happy with it. I installed it myself, replacing a Samsung microwave. The installation instructions were fair to good. The microwave has more features than the Samsung I removed but because of this, the controls are not at intuitive as they could have been. Perhaps when I've used it more that won't be an issue. Some Installation Instruction Issues:The installation instructions were not great – the English was poor in places, the instructions in some cases didn’t reflect the hardware (e.g. the damper installation on top of the microwave – which led to confusion as to what side to put the hinge of the damper – see last item in this list); the illustrations were too simplified and difficult to understand in some instances; the aft paper template had an upper line which was about ¼ inch from the end of the paper which raised the question of what edge (edge of paper or the line) was to be put against the upper edge of the cabinet/wall(?) – I used the line; and further cautions could have been added in some places (like which covers near the fan motor needed to be removed – I ended up removing the wrong ones and had to tape them back afterwards, then removed the correct covers); additional details could have been added (e.g. the removal of the wire connector on the fan motor – which area(s) on the connector to pinch to free it up – because it's in a limited accessible area; and there was no information on which side – fwd or aft – to put the damper hinge since it could be installed both ways (the instructions referenced an outdated illustration where it could only be installed one way). I actually ran the fan (with the microwave not installed) with the hinge in each position – fwd and aft – to test which hinge position allowed the hinge to move higher. I discovered that when the hinge was in the aft position (at all three settings – Hi, Med, Lo) – the flap only went up approx. 45 deg, whereas with the hinge on the fwd side, the flap opened fully to the 90 deg position. Correct or not, I installed the damper with the hinge in the fwd position.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good purchase
on October 26, 2025
Posted by: none
[This review was collected as part of a promotion.] This is a beautiful microwave. I wish the fan had more than 3 speeds like a super quiet low. The light is not very bright. but works great nice little chime
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great product
on October 28, 2025
Posted by: bert
from niles michigan
[This review was collected as part of a promotion.] I really love the look of the microwave and is very easy to use and undestand the different options.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent with Reservations
on October 28, 2025
Posted by: Wanda
from Dayton, Ohio
[This review was collected as part of a promotion.] This new model is a big improvement over my 15 year old one that seemed to be losing power. My only complaint is I wasn't warned about the information scrolling over what to me is a tiny screen. I have some vision issues, so have to stand on a stool to get close enough to the screen to understand the instructions. Maybe over time I will memorize what it is instructing me to do for the most frequently used functions. My sales person did provide me with a PDF which helps.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com