Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.3
(494 Reviews)
Rating breakdown 494 reviews
5 Stars
300
4 Stars
122
3 Stars
38
2 Stars
12
1 Star
22
84%of customers recommend this product.
(
208 out of
248)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5
Staying in the Family
on October 13, 2025
Posted by: boilermaker
from Indiana
[This review was collected as part of a promotion.] I'm happy with the Whirlpool microwave I purchased. The controls are easy to learn and the appearance is very sleek. My other appliances are Whirlpool so I wanted to try to "stay in the family". I'm glad I was able to find one that works beautifully.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This is a very beautiful looking microwave
on October 15, 2025
Posted by: annazona
from Arizona
[This review was collected as part of a promotion.] This is a very beautiful looking microwave, and it works great too! I purchased this as part of a suite of appliances for my kitchen and it works and looks great. I really like the quieter tones when your item is ready to be removed and all the different heating options. It doesn't have confection or air fryer feature, but that is ok because my stove does. Great appliance at a great price
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Wider than stated in the specifications.
on October 16, 2025
Posted by: DMDG
[This review was collected as part of a promotion.] All good, except the cabinet is wider than the specifications state. The cabinet bulges in on each end in the mid-sections. This created a gap problem on a new kitchen install. This is not unique to this particular oven, I visited the retailer and checked the display models and they all demonstrate this issue.
Written by a customer while visiting whirlpool.com
Customer Rating
4
A nice looking, adequate microwave
on October 17, 2025
Posted by: Susan58
[This review was collected as part of a promotion.] The microwave performs as expected. It replaced a 17 year old Whirlpool microwave, which was still working just fine. It’s very difficult to see in the window as something is cooking. I would have to get on a stepladder in order to see inside. I didn’t have this issue with my old one. The light inside is also not as bright. The tones that indicate when it is finished are not loud enough, even though I have them set to the loudest.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 17, 2025
Posted by: Mack
[This review was collected as part of a promotion.] Not happy with this microwave. Very happy with the previous model I had. Biggest problem is with the timer buzzer. Cannot hear it and it is not due to the programming.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Versatile but complicated.
on October 17, 2025
Posted by: bobh
[This review was collected as part of a promotion.] Have had this microwave for a week now. It's very attractive and is full of features. Do miss a center rack like our old one had. The touchpad is versatile and loaded with cooking choices. It's actually rather complicated and hard to remember all the choices and settings. But it should become easier to use as I get more used to it. Overall, a very nice product.
Written by a customer while visiting whirlpool.com
Customer Rating
2
not great
on October 17, 2025
Posted by: steve
[This review was collected as part of a promotion.] This unit has tripped a circut breaker 2x. My neighbor had the same problem.
Response from whirlpool.comBy Branded Team, Consumer Care, October 20, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 823629.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
All of the features, ease of opening and closing,
on October 31, 2025
Posted by: The best micro wave ever.
[This review was collected as part of a promotion.] We have it over here our whirlpool microwave a little over a month. The sensor cooking for popcorn makes it ever almost every kernel popped. It’s perfect touchscreen that you barely touch your finger on and it works. Perfect we are so happy with it. It’s just awesome. Best microwave we’ve had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com