Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.3 out of 5
4.3
(494 Reviews)
Open Ratings Snapshot
Rating breakdown 494 reviews
5 Stars
300
4 Stars
122
3 Stars
38
2 Stars
12
1 Star
22
84%of customers recommend this product. 
(
208 out of 248
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5 out of 5
5
Great features
on October 4, 2025
Posted by: KDTHIE
[This review was collected as part of a promotion.] Our microwave was 18 years old, a Kenmore, hope this one lasts as long. So far we love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on October 5, 2025
Posted by: Mysticmimi
[This review was collected as part of a promotion.] Love my new Whirlpool microwave. I works as advertised, and like the timer chimes. The lit area with the time is nice and bright.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Energy efficient
on October 6, 2025
Posted by: jair07513
[This review was collected as part of a promotion.] Clean design and easy to use display. Worked as expected. A perfect upgrade for energy efficiency.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on October 7, 2025
Posted by: Bob100
[This review was collected as part of a promotion.] Cook top light is to far in the rear of the unit...everthing else is great...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Whirlpool Over the Stove Microwave
on October 9, 2025
Posted by: K E T
from San Bruno, CA
[This review was collected as part of a promotion.] The microwave has a large cooking area. It looks nice. The controls are very sensitive to the touch which makes it difficult to clean the surface. There were no written directions on how to use or clean the microwave in the box, I had to go online to read the instructions. The microwave is fairly loud (louder than my old microwave} and I find I have to press the stop button even after the item is removed from the microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Sleek, Modern Appliance
on October 10, 2025
Posted by: VWilson
from Washington, DC
[This review was collected as part of a promotion.] I had the Whirlpool 1.9 cu. ft. Over The Range Microwave with Sensor Cooking installed in late August 2025 by CONTINUUM HOME SOLUTIONS. This microwave replaced a GE model we had for over 14 years. So far, the Whirlpool is working great. It’s sleek and modern looking. The installation alone upgraded our kitchen. Its easy to operate, quiet to the touch and you do not have to forcefully push buttons to set cooking times. I am very pleased with this purchase. I’m now looking at the Whirlpool gas stoves to upgrade my current gas range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
New Microwave
on October 10, 2025
Posted by: Sigi
from Titusville, FL
[This review was collected as part of a promotion.] This unit was a definite upgrade from my prior unit and I was glad that we got it. All functions are easy to use and work well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Microwave doesn't work
on October 13, 2025
Posted by: Matt
[This review was collected as part of a promotion.] It stopped working after 2 weeks of having it. I used it less than 10 times.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareOctober 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6424A0rgE or Direct Message on Instagram at http://spr.ly/6425A0rg1, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case #821015.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
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