Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.3
(496 Reviews)
Rating breakdown 496 reviews
5 Stars
301
4 Stars
123
3 Stars
38
2 Stars
12
1 Star
22
84%of customers recommend this product.
(
210 out of
250)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5
A lot like my old one so can operate with no issue
on August 3, 2025
Posted by: none
[This review was collected as part of a promotion.] Love my new appliances and the experience was great
Written by a customer while visiting whirlpool.com
Customer Rating
1
Still waiting to find out
on August 4, 2025
Posted by: Judy
[This review was collected as part of a promotion.] Started off great and stopped working after 3 weeks. 2 cancellations from 2 different technicians so still waiting for it to be repaired!
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 762314
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice microwave
on August 5, 2025
Posted by: mj9215
from Minnesota
[This review was collected as part of a promotion.] Nice microwave. I've had it for a couple weeks and use it every day for something. Two issues I have (but I still like it) 1. it does hang lower than my last Whirlpool microwave 2. the timer is tedious to operate. But overall a great machine.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Interesting features
on August 5, 2025
Posted by: Sue W
from Carol Stream, IL
[This review was collected as part of a promotion.] So far I have had no issues with it. It had done everything I have needed it to do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good micro
on August 5, 2025
Posted by: Reviewmaster
[This review was collected as part of a promotion.] Would have been 5 stars but the door is slightly off and doesn't line up perfectly when its closed. And I wish it had warm white LEDs, like 2700k. Otherwise it looks great and is quiet. It works much better than my previous base model GE.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not At All Happy
on August 5, 2025
Posted by: mfh1212
from Maryland
This may be a great microwave, but I have no way of knowing. Not everybody can use the demo mode to operate this microwave. Very disappointing that Whirlpool does not care about people that are not computer savvy. I used to buy Whirlpool products, but never again. I finalling found where I can print 46 pages of instructuons on how to operated this microwave. Got that...I have to print up the manual. It took me close to an hour to talk to one person, live chat and go through just about every word written to finally, by accident find the place where i can print the manual.....
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 6, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 762859
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 762859
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on August 6, 2025
Posted by: JudyTur
[This review was collected as part of a promotion.] We bought this unit to replace our malfunctioning Whirlpool microwave. It is easy to use, offers various cooking modes, and has worked great so far.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Honest review
on August 7, 2025
Posted by: Hopeful
from Illinois
Working good but havn’t had long enough to give a real review. I bought to replace a better model Whirlpool that only lasted 5yrs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com