Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Average customer rating
4.4
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
129
4 Stars
49
3 Stars
16
2 Stars
5
1 Star
6
86%of customers recommend this product.
(
82 out of
95)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black
Customer Rating
5
Good look and great functionality
on March 30, 2025
Posted by: Balcer
[This review was collected as part of a promotion.] I replaced my old Samsung model, and so far I love my new one. The installation instructions were straightforward, and I didn't encounter any issues during the setup. The front panel operates a bit differently than the Samsung model, but after just one day, it’s easy for anyone to learn how to heat up their meals.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Microwave
on March 30, 2025
Posted by: Microwave
from St Joseph, Minnesota
[This review was collected as part of a promotion.] So far I love it but I haven’t had it that long only 1 month
But the features are great
But the features are great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Microwave
on March 30, 2025
Posted by: Mark
[This review was collected as part of a promotion.] I bought this microwave 2 weeks ago. It is very powerful and quiet operating. It has been a great microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needs to have a timer you can heso
on March 31, 2025
Posted by: Nonga
[This review was collected as part of a promotion.] You can’t hear the timer go off and when you open and close the door, it’s very loud
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 31, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #702364.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #702364.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty good value for function
on March 31, 2025
Posted by: Kenb@CM
from Mesa, AZ
[This review was collected as part of a promotion.] Seems to work fine for the most part as a basic microwave.
Our 25 year old Kenmore that died perfectly popped microwave popcorn bags.
Not so this one. I have popped only a few bags with varying results.
These happened to be 3.3oz bags.
The first bag, the microwave continuously said it was sensing until I canceled it
after corn stopped popping a few seconds.
The second time, it got to the countdown stage but was still at about 20 seconds
when the corn stopped popping and I canceled it.
So, no confidence in sensor cooking.
Other than popcorn, we probably do not care.
Our 25 year old Kenmore that died perfectly popped microwave popcorn bags.
Not so this one. I have popped only a few bags with varying results.
These happened to be 3.3oz bags.
The first bag, the microwave continuously said it was sensing until I canceled it
after corn stopped popping a few seconds.
The second time, it got to the countdown stage but was still at about 20 seconds
when the corn stopped popping and I canceled it.
So, no confidence in sensor cooking.
Other than popcorn, we probably do not care.
Also, when it finishes normal cooking, the display remains in an active display prompting for input of more time for new or express start instead of returning to clock time. It does eventually time out back to the clock time but this is not typical microwave behavior. There should be a setting to control whether you want it to go right back to clock or stay like it does now for a while.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great overall microwave
on April 1, 2025
Posted by: GinaI
[This review was collected as part of a promotion.] So far the microwave oven is Great. Only complaint is it gets fingerprints on it really easy. But seems like all microwaves do, so its not criticism, just wish they made one that didn't get smudges on it so much.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good....
on April 1, 2025
Posted by: Consumer
[This review was collected as part of a promotion.] I've only had the product one month, with no issues. Like the appearance and features given the reasonable purchase price. I would give it a 5 rating if I still felt this way 3-4 years from now.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Liked previouse one
on April 1, 2025
Posted by: Remarkable
from Kelly, Iowa
[This review was collected as part of a promotion.] We bought this model because it was similar to our last one. We liked our previous one because of the features and how it worked better. BUT it was discontinued so we settled for this one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com