Customer reviews from kitchenaid.com
KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Average customer rating
4.1
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
42
4 Stars
27
3 Stars
17
2 Stars
3
1 Star
2
76%of customers recommend this product.
(
44 out of
58)
Customer Reviews for KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Customer Rating
5
Great Microwave!
on July 30, 2025
Posted by: Carla S.
[This review was collected as part of a promotion.] We really like the microwave! The fan is louder than our previous microwave but we've adjusted to it. The other adjustment is the black front shows fingerprints but it cleans easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on September 5, 2025
Posted by: boybob
[This review was collected as part of a promotion.] This microwave replaced a 12 year old Kitchenaid that stopped working. We liked that unit and hoped that the new one would work for us another 12 years. Sadly things have changed, we are unable to hear the tones even on high and the lighting (below and inside) is poor and it runs LOUD. The unit does work but we are sad, Kitchenaid appliances are all we have purchased in our home for 40 years.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Good and bad
on September 8, 2025
Posted by: fridgedude2
[This review was collected as part of a promotion.] The good it heats and cooks well. The bad is the touchpad is sometimes not very responsive as you have to tap an area several time before it responds. End of cooking time tone is so faint you can barely hear it even set on high. Inside light very dim as is the light that shines down on range top even set on high. Wish it had a handle instead of push button.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Poor light
on September 25, 2025
Posted by: J & E
[This review was collected as part of a promotion.] Kitchen Aid has lost my confidence in them. We have had several Kitchen Aid appliances but this falls short of their previous quality. The light that you turn on to see the stove is very dim and it does not seem to have the power that my previous Kitchen Aid microwave had.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Microwave meh
on October 4, 2025
Posted by: fred33333333
[This review was collected as part of a promotion.] I am not impressed with the microwave. The door doesn't line up properly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Word fine but has minor design issues
on October 15, 2025
Posted by: JanBY
[This review was collected as part of a promotion.] Works fine
Display is hard to read when you’re standing close
Labels on controls are hard to read
Interior light should stay on for a minute or so after cook time is complete
Display is hard to read when you’re standing close
Labels on controls are hard to read
Interior light should stay on for a minute or so after cook time is complete
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks nice! Tapping the control Panel difficult
on November 12, 2025
Posted by: SNLNAZ
from California
[This review was collected as part of a promotion.] We like the looks of it, however, tapping the control panel is not as sensitive and having to turn off the timer or use of microwave to cancel is an extra step
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No Sound
on November 20, 2025
Posted by: RP!!
from Westfield, IN
[This review was collected as part of a promotion.] Unit has no sound. No beeps when cycle is complete or at end of timer. Reported problem and they replace board. No fix. This unit has not worked since install. It has been several weeks. No indication on how to fix or acknowledgement of a problem. I assume KitchenAid just to stick me with a defective unit.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave.
To turn on button tone: Press settings–>Sound–>press 1–>press 1–>press or wait a few seconds
To set the unit to high volume: Press settings–>Sound–>press 2–>press 3–>press or wait a few seconds.
If you should have any further questions or concerns, please reach out to us directly via Private Message on Facebook at http://spr.ly/64267c402 or Direct Message on Instagram at http://spr.ly/64277c40N. When responding, please include your contact information and reference Case # 844107.
We look forward to speaking with you.
Jacob W
To turn on button tone: Press settings–>Sound–>press 1–>press 1–>press or wait a few seconds
To set the unit to high volume: Press settings–>Sound–>press 2–>press 3–>press or wait a few seconds.
If you should have any further questions or concerns, please reach out to us directly via Private Message on Facebook at http://spr.ly/64267c402 or Direct Message on Instagram at http://spr.ly/64277c40N. When responding, please include your contact information and reference Case # 844107.
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com