Customer reviews from kitchenaid.com
KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Average customer rating
4.1
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
44
4 Stars
33
3 Stars
21
2 Stars
4
1 Star
3
72%of customers recommend this product.
(
49 out of
68)
Customer Reviews for KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Customer Rating
2
junk
on October 20, 2026
Posted by: Bob268
[This review was collected as part of a promotion.] VERY disappointed that this unit is a replacement for a great microwave I had. It is smaller and has not nearly the usable applications of previous. Again, VERY disappointing replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on October 15, 2026
Posted by: DaveEB
[This review was collected as part of a promotion.] the touch pad requires more pressure than expect- takes time. Storing new settings (volume) does not work.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
I Hate This Microwave
on October 14, 2026
Posted by: csuphx
The keypad on this appliance is incredibly difficult to use, the required commands to just reheat coffee utterly redundant, and basic features, like resetting the time, impossible to access without going through countless menus. It also constantly disconnects from the WiFi, so we have to reestablish the connection at least weekly. The decent functionality of the oven is completely over-shadowed by the annoying inefficiencies of just turning it on. Horrible purchase.
Response from kitchenaid.comBy Branded Team, Consumer Care, October 15, 2026
Hello, thank you for your review.
We sincerely apologize for the concerns with connecting your KitchenAid® Microwave and would like to look into this further for you.
Please feel free to reach out to our Connected Team directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST.
When reaching out, please reference the case number #25291582.
We look forward to speaking with you.
Marie Q
We sincerely apologize for the concerns with connecting your KitchenAid® Microwave and would like to look into this further for you.
Please feel free to reach out to our Connected Team directly at 1-866-333-4591 Mon–Fri 8 a.m.–6 p.m. EST.
When reaching out, please reference the case number #25291582.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good Microwave
on September 24, 2026
Posted by: gr8stuff
[This review was collected as part of a promotion.] The KMMS130RPS microwave has been a good microwave for the month or so has been in my kitchen. It has plenty of room inside and blends well with my other appliances. Additionally, the exhaust fan is much more powerful than my previous microwave. There is quite a steep learning curve on the operation of this microwave because it works quite differently than others I have owned. The fact that it comes with only summary instructions is not helpful—I finally went to the KitchenAid site and downloaded an operation manual, which helped tremendously. Only other problem to mention is the volume level (even when set on high) of the notification tone,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Average microwave for over range
on September 17, 2026
Posted by: JuleeG
[This review was collected as part of a promotion.] Overall modern and streamlined appearance. Nice assortment of function buttons. Provides very low lighting for over the range, very disappointing. I have had to purchase additional lighting to see what I’m cooking. Would expect brighter lighting for an over-the-range microwave. Overall loud when in use due to the venting.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 10, 2026
Posted by: SuzieKay
[This review was collected as part of a promotion.] The size of it is great. Sometimes the buttons are hard to push, but otherwise, this is a fabulous microwave. It looks great in my kitchen with the other KitchenAid items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Real nice unit
on September 7, 2026
Posted by: kaw900
[This review was collected as part of a promotion.] Works great but two things that would make it better: 1) a handle would make the door easier to open by allowing your whole hand to be used, also the built-in notch in the lower corner that serves as a handle over time seems it would twist the door. 2) For the price point we expected a higher cooking watt.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
nOT eASY
on August 3, 2026
Posted by: JDMAR
[This review was collected as part of a promotion.] I find the controls are difficult to understand. I first could not figure out how to open the door, It's awkward to push a button to open the door, why not a relief under the edge? Pushing the button multiple times to turn off the light? Still don't use any of the automatic features, no DIRECDTIONS?
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com