Customer reviews from kitchenaid.com
KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Average customer rating
3.8
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
15
4 Stars
8
3 Stars
10
2 Stars
3
1 Star
2
40%of customers recommend this product.
(
6 out of
15)
Customer Reviews for KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Customer Rating
2
Can't hear buzzer!
on August 18, 2025
Posted by: Mike3537
from Gainesville GA
[This review was collected as part of a promotion.] We are seniors and cannot hear the buzzer when cooking is done. We set the tone and sound to high but without any change. Help!
Had to send back the first microwave because the Keypad numbers and icons were not aligned over the actual switches underneath. We had to push 1/2" below the number to get the switch to activate.
Had to send back the first microwave because the Keypad numbers and icons were not aligned over the actual switches underneath. We had to push 1/2" below the number to get the switch to activate.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 766916.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Poor features
on April 23, 2025
Posted by: Why buy?
[This review was collected as part of a promotion.] I've used this appliance for about 5 weeks. I'm not impressed. Oh yes, it cooks/warms up things. However, the touch pad is sometimes/sometimes not sensitive on the touch pad. But worst of all the unit does not chime when when cook cycle is finished. Nor does the unit chime when timer completes cycle.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 24, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 712788.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
good
on June 17, 2025
Posted by: Sunnyside Drive
from Scottsdale, AZ
[This review was collected as part of a promotion.] The microwave works as it should except for the beeper. I have read the manual & followed the instructions for turning on the beeper & adjusting the volume but even at level 3, it is barely audible.
2 OTHER ISSUES:
It should have been made with more wattage.
It's hard to keep it fingerprint free.
2 OTHER ISSUES:
It should have been made with more wattage.
It's hard to keep it fingerprint free.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen aid microwave
on December 17, 2024
Posted by: stacya_4647
[This review was collected as part of a promotion.] Love this design and it was very easy to install. It had a smell to it upon heating up. I love the features built into the interface. It's easy to clean and takes up less cubic space but able to fit more food than my other microwave.
Written by a customer while visiting influenster.com
Customer Rating
5
Reliable and beautiful microwave , easy to clean
on December 18, 2024
Posted by: oksanak32_5955
[This review was collected as part of a promotion.] This microwave is super efficient and easy to use and clean, have almost entire set of appliances because of Kitchenaid super design, quality and reliability.
The hood has the best air circulation and effective air flow to catch the smells from the cooking top . Super quiet and safe in use .
The hood has the best air circulation and effective air flow to catch the smells from the cooking top . Super quiet and safe in use .
Written by a customer while visiting influenster.com
Customer Rating
5
Great Microwave!
on December 22, 2024
Posted by: lennkas_9005
[This review was collected as part of a promotion.] Very pleased with this awesome microwave. It looks beautiful in my kitchen. I love that there is no handle, give the kitchen a very sleek look!! It is super easy to use and best of all it isn’t loud when microwaving! The food gets heated up quickly and evenly! My family loves it! The under lights give a great amount of light and the vent does a great job sucking up the air when cooking! Beautiful microwave that I’d recommend to anyone!
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful, sleek microwave
on December 27, 2024
Posted by: laurenh735_8609
[This review was collected as part of a promotion.] This microwave is beautiful. We’re in the middle of renovating our kitchen and this will tie everything in so perfectly. It’s sleek, modern design is gorgeous. I love that it doesn’t have a large bulky handle sticking out and that it doesn’t have too much stainless around it. The light that comes with it underneath gives off cold lighting (fixable with a new light bulb) but I appreciate that it has the option to dim. I love the variety of quick push buttons to heat your food to the perfect temperature. Also love the vented hood addition. KitchenAid products are beautiful!
Written by a customer while visiting influenster.com
Customer Rating
5
Big Family Friendly
on December 30, 2024
Posted by: theresaf2494_5231
[This review was collected as part of a promotion.] I love my new microwave! I have 3 teenagers so having a dependable microwave is a must! Installation was super easy. I love how sleek it looks and the no handle makes it look super modern. It’s smudge proof (thank goodness) and the LED light below illuminates the stove. The vent fan controls all unwanted smoke and cooking smells. I’d buy a thousand times!
Written by a customer while visiting influenster.com