Customer reviews from kitchenaid.com
KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Average customer rating
4.1
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
44
4 Stars
29
3 Stars
20
2 Stars
3
1 Star
2
73%of customers recommend this product.
(
46 out of
63)
Customer Reviews for KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Customer Rating
4
on July 7, 2025
Posted by: tu2tx
[This review was collected as part of a promotion.] Timer is very quiet making it tough to know when it is done. Touch input very sensitive. The predecessor (which lasted 16 years) turned on the fan over the stove automatically when needed to exhaust.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
No handle
on June 25, 2025
Posted by: Micro73
[This review was collected as part of a promotion.] I bought this with a package appliances.
Wanted a handle. Harder than it need to be to use
Wanted a handle. Harder than it need to be to use
Written by a customer while visiting kitchenaid.com
Customer Rating
4
good
on June 17, 2025
Posted by: Sunnyside Drive
from Scottsdale, AZ
[This review was collected as part of a promotion.] The microwave works as it should except for the beeper. I have read the manual & followed the instructions for turning on the beeper & adjusting the volume but even at level 3, it is barely audible.
2 OTHER ISSUES:
It should have been made with more wattage.
It's hard to keep it fingerprint free.
2 OTHER ISSUES:
It should have been made with more wattage.
It's hard to keep it fingerprint free.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on April 28, 2025
Posted by: review 2
[This review was collected as part of a promotion.] The timer alarm is too quiet.
The under unit light is not bright enough.
Operating is complicated.
The under unit light is not bright enough.
Operating is complicated.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Poor features
on April 23, 2025
Posted by: Why buy?
[This review was collected as part of a promotion.] I've used this appliance for about 5 weeks. I'm not impressed. Oh yes, it cooks/warms up things. However, the touch pad is sometimes/sometimes not sensitive on the touch pad. But worst of all the unit does not chime when when cook cycle is finished. Nor does the unit chime when timer completes cycle.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 24, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 712788.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Seems great so far!
on April 14, 2025
Posted by: Just Sarah
from Charlotte, NC
[This review was collected as part of a promotion.] So far so good! We've been using the microwave for less than a month but the functions I've used so far seem to be working well. I'm happy with the "soften" feature, as my old microwave used to melt the butter so unevenly instead of soften it. This seems to do well with those types of settings.
If I could change anything, it would be the sensitivity of the buttons. I feel like I really have to mash them to have the sensors pick up on the "press".
If I could change anything, it would be the sensitivity of the buttons. I feel like I really have to mash them to have the sensors pick up on the "press".
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Enhances Kitchen And Performs Well
on March 12, 2025
Posted by: heatherreed94_155
[This review was collected as part of a promotion.] The KitchenAid Microwave Hood Combination with Auto Functions was the kitchen upgrade I absolutely needed in my life. I’m obsessed with how sleek and modern it looks and it elevates my kitchen which needs/could use some love. Not only does it enhance the space but it performs well too. It does a good job at heating food evenly and I like that the intuitive auto functions take the guess work out of cooking. It has powerful ventilation which my previous microwave did not have and it is also much quieter and less annoying than my old one. I am so happy with my new KitchenAid Microwave! If you are in the market for an appliance that is stylish and works great this is the one you should definitely consider.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sleek with intuitive features
on March 2, 2025
Posted by: ParrishE
[This review was collected as part of a promotion.] I've had this KitchenAid microwave for a couple of months now and we are really enjoying it. To start with, it is really quiet and has different options for the sound levels of the beep. Even on high, the beep is still quiet!
The capacity seems pretty good and the functions are mostly intuitive. I do wish that there was a more involved user manual to really understand how some of the functions work. I especially love the popcorn button. In past microwaves, I have found a lot of unpopped kernels but this has a sensing function and pops perfect bags every time. Amazing!
I'm my opinion, the hood function could use a few improvements. The light has three brightness settings, which is nice, but the brightest isn't bright enough for me when I'm cooking. The fan moves air pretty well but is fairly loud. When using the front burners on my stove to boil pasta, I still get steam on the front of the microwave with the fan on high.
Overall, I really love this microwave. The express settings are convenient and the design is modern. I really like that there isn't a handle to just get dirty and there is a smooth, flat face. The buttons are just touch buttons so you don't have to push down on.
Written by a customer while visiting kitchenaid.com