Customer reviews from kitchenaid.com
KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Average customer rating
4.1
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
44
4 Stars
29
3 Stars
20
2 Stars
3
1 Star
2
73%of customers recommend this product.
(
46 out of
63)
Customer Reviews for KitchenAid - 1.9 Cu. Ft. Microwave Hood Combination with Auto Functions - Stainless Steel
Customer Rating
3
on September 5, 2025
Posted by: boybob
[This review was collected as part of a promotion.] This microwave replaced a 12 year old Kitchenaid that stopped working. We liked that unit and hoped that the new one would work for us another 12 years. Sadly things have changed, we are unable to hear the tones even on high and the lighting (below and inside) is poor and it runs LOUD. The unit does work but we are sad, Kitchenaid appliances are all we have purchased in our home for 40 years.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Can't hear buzzer!
on August 18, 2025
Posted by: Mike3537
from Gainesville GA
[This review was collected as part of a promotion.] We are seniors and cannot hear the buzzer when cooking is done. We set the tone and sound to high but without any change. Help!
Had to send back the first microwave because the Keypad numbers and icons were not aligned over the actual switches underneath. We had to push 1/2" below the number to get the switch to activate.
Had to send back the first microwave because the Keypad numbers and icons were not aligned over the actual switches underneath. We had to push 1/2" below the number to get the switch to activate.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 25, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 766916.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on July 30, 2025
Posted by: New User San Diego
[This review was collected as part of a promotion.] Builder installed this microwave, and I use it daily for cooking for a month. Very easy to use and it is very quiet when it is running.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Microwave!
on July 30, 2025
Posted by: Carla S.
[This review was collected as part of a promotion.] We really like the microwave! The fan is louder than our previous microwave but we've adjusted to it. The other adjustment is the black front shows fingerprints but it cleans easily.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
HANDLE NEEDED
on July 14, 2025
Posted by: Emlan
[This review was collected as part of a promotion.] The microwave works well. I just wish it had a handle so it would stay finger print clean. That is quite annoying to have to constantly clean it.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice
on July 13, 2025
Posted by: Pop is my name
from New Hampshire
[This review was collected as part of a promotion.] It is a very nice appliance, it has convenient controls and seems to evenly cook the food. I especially like the 30 second, one, two, and three minute quick starts.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on July 13, 2025
Posted by: Cakes27!
[This review was collected as part of a promotion.] I purchased this microwave a month ago, and I am thrilled with it, as it meets all my expectations and functions perfectly, just like all KitchenAid products do.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great microwave
on July 10, 2025
Posted by: Jodie#1
[This review was collected as part of a promotion.] Great microwave, more powerful than my last microwave. So learning to use less time. So happy happy to have all my appliances match. They are all Kitchenaid
Written by a customer while visiting kitchenaid.com